Night Admissions Counselor, Behavioral Health

North Port Behavioral Health; North Port (FL); In loco; USD 28.000 - 41.000; Tempo pieno

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Descrizione del lavoro

North Port Behavioral Health is seeking a Full Time Admissions Counselor for Night shifts to join our new 144-bed inpatient psychiatric hospital in North Port, FL. You will conduct clinical intake assessments, verify benefits, and coordinate admission with treatment teams to ensure appropriate level of care.

Responsibilities include building rapport with patients and families, ensuring accurate documentation, and communicating with payors and physicians to facilitate timely admissions.

Competenze

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Mansioni

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or family.
• Possess skill in preparing and maintaining appropriate medical record documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system and complete all admission forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers and resolve complaints with patient safety as a top priority.
• Coordinate care for patients not being admitted and ensure appropriate follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and supervise as needed at 15-minute intervals.

Conoscenze

Therapeutic relationships

Admissions coordination

Customer service

Benefit eligibility

Formazione

Master's degree in social services

RN preferred

Descrizione del lavoro

North Port Behavioral Health is seeking a Full Time Admissions Counselor for Night shifts to join our new 144-bed inpatient psychiatric hospital in North Port, FL. You will conduct clinical intake assessments, verify benefits, and coordinate admission with treatment teams to ensure appropriate level of care.

Responsibilities include building rapport with patients and families, ensuring accurate documentation, and communicating with payors and physicians to facilitate timely admissions.