Admissions Counselor Nights Full Time

North Port Behavioral Health; North Port (FL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

PerkSpot

100% Paid Psychiatric Training

Helping to make changes in people’s in

Job summary

North Port Behavioral Health is seeking a Full Time Admissions Counselor for Night shifts to join our new 144-bed inpatient psychiatric hospital in North Port, FL. You will conduct clinical intake assessments, verify benefits, and coordinate admission with treatment teams to ensure appropriate level of care.

Responsibilities include building rapport with patients and families, ensuring accurate documentation, and communicating with payors and physicians to facilitate timely admissions.

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or family.
• Possess skill in preparing and maintaining appropriate medical record documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system and complete all admission forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers and resolve complaints with patient safety as a top priority.
• Coordinate care for patients not being admitted and ensure appropriate follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and supervise as needed at 15-minute intervals.

Skills

Therapeutic relationships

Admissions coordination

Customer service

Benefit eligibility

Education

Master's degree in social services

RN preferred

Job description

North Port Behavioral Health is a Premier Mental Health and Substance Abuse Hospital, and we are seeking passionate Full Time Admissions Counselors Nights to work at our facility in North Port, FL. Your day-to-day would be helping those suffering from mental health or substance abuse disorders. North Port Behavioral Health is a brand new 144-bed inpatient psychiatric hospital that offers 24-hour nursing care for those struggling with behavioral disorders and addiction disorders.

Full Time Schedule

Night Shifts available

• Nights 7:00 PM - 7:00 AM

Population

Adolescents (13-17), Adults (18+), and Seniors (55+)

Some Of Our Unique Benefits Offered

• PerkSpot! Our employee discount program for over 30,000 merchants
• 100% Paid Psychiatric Training!
• Helping to make changes in people’s lives that will last a lifetime!

At Acadia Healthcare, we offer a comprehensive benefits package including medical, prescription drug plan, flexible spending accounts, health savings accounts, vision, dental, and voluntary short-term and long-term disability coverage. Additionally, our well-being programs encompass employee assistance programs, financial support, tuition reimbursement, and much more.

Purpose Statement

Clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization.

Essential Functions

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Licenses/Designations/Certifications

• Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Additional Regulatory Requirements

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances e.g. emergencies, changes in workload, rush jobs, or technological developments dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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