NICU Programs Lead — Family & Care Team Impact

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Hackensack Meridian Health is seeking a compassionate professional to support families in the NICU setting. The role emphasizes program development, volunteer management, and collaboration with clinical staff to improve patient experience.

You will facilitate communications, coordinate resources, and help families navigate care decisions, drawing on a Bachelor's degree and 2–4 years of related experience. This is a team-based role within a busy hospital environment, offering opportunities to

Qualifications

• Bachelor's degree required.
• 2–4 years of experience; 1–3 years in related field or NICU parent experience.
• Strong program development and volunteer management experience.
• Basic knowledge of emotional and medical issues in NICU hospitalization.
• Strong written and verbal communication skills; experience with Microsoft Office.

Education

Bachelor's degree

Master's degree, or equivalent work experience in Social Work, Education, Public Health or related field

Nursing experience

Tools

Microsoft Office

Job description

Hackensack Meridian Health is seeking a compassionate professional to support families in the NICU setting. The role emphasizes program development, volunteer management, and collaboration with clinical staff to improve patient experience.

You will facilitate communications, coordinate resources, and help families navigate care decisions, drawing on a Bachelor's degree and 2–4 years of related experience. This is a team-based role within a busy hospital environment, offering opportunities to