NICU Nurse Manager (Operations) - Relocation Support

Duke University; Durham (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Job summary

Duke University’s Neonatal Intensive Care Unit seeks an experienced nurse leader to oversee patient care on a 24-hour basis, ensuring clinical excellence, policy compliance, and effective team coordination in a high‑acuity setting in Durham. You will supervise nursing staff, participate in strategic planning, mentor colleagues, and engage with families to align care with expectations.

Applicants should hold a Bachelor’s in Nursing (Master’s preferred) and active North Carolina RN licensure;

Qualifications

• Bachelor's degree in Nursing is required.
• Master's degree in Nursing strongly preferred.

Responsibilities

• Manage and supervise functions of the assigned patient care area on a 24-hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
• Participate in development of the clinical area's strategic and operational plans. Actively support and promote a professional practice model that encourages staff participation in collaborative clinical standards using current professional practice trends and data; communicate the unit, department, and organizational mission; and serve as the collective voice and advocate for staff and patients.
• Interface with patients and families to ensure care is consistent with their expectations; ensure active use of the nursing process from pre-admission or admission through discharge and beyond, based on the clinical setting; and serve as a professional role model, mentor, and change agent who supports colleagues through change.
• Ensure a unit-based workforce that is diverse and recognizes the value diversity brings to the workplace. Assure coordination and participation of unit-based staff on department- and organization-wide councils and committees.
• Manage, supervise, and coordinate delivery of patient care for the assigned area on a 24-hour basis; ensure compliance with clinical standards and policies; maintain clinical competencies and provide bedside care as needed; assess, coach, and evaluate staff practice; and develop programs that promote continued clinical development and career satisfaction.
• Maintain required unit records, reports, and statistics; ensure compliance with hospital policies, procedures, objectives, quality control, performance improvement, safety, environmental, and infection-control requirements; communicate requirements and hold staff accountable; and coordinate policies, procedures, and quality activities to improve operational efficiency.
• Oversee personnel actions including hiring, performance appraisals, disciplinary actions, terminations, and related activities. Plan, schedule, organize, distribute, and delegate work; ensure efficient use of personnel, space, and facilities; and maintain accountability for unit inventory, equipment, and supplies.
• Coordinate nursing activities with other hospital personnel; ensure orders, treatments, plans of care, clinical pathways, and documentation support patient care and recovery; collaborate with the Director of Clinical Operations on fiscal requirements and budget recommendations; monitor resource use; develop action plans for budget and resource efficiency and satisfaction with care delivery; and perform other related duties incidental to the work described herein.

Skills

Nursing leadership

24/7 on-call availability

Clinical documentation

Staff development

Education

Bachelor's degree in Nursing

Master's degree in Nursing preferred

Job description

Duke University’s Neonatal Intensive Care Unit seeks an experienced nurse leader to oversee patient care on a 24-hour basis, ensuring clinical excellence, policy compliance, and effective team coordination in a high‑acuity setting in Durham. You will supervise nursing staff, participate in strategic planning, mentor colleagues, and engage with families to align care with expectations.

Applicants should hold a Bachelor’s in Nursing (Master’s preferred) and active North Carolina RN licensure;