NICU Family Support Program Coordinator on-site

March of Dimes; Cumming (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate individual to coordinate family-centered activities in a NICU setting. This role involves developing educational programs, managing volunteers, and ensuring compliance with hospital protocols. The ideal candidate will have experience in program development and a strong understanding of the emotional and medical challenges faced by NICU families. Join a dedicated team committed to improving the health of mothers and babies, and make a meaningful impact in the lives of families during challenging times.

Qualifications

• 2-4 years of experience in a related field or as a NICU parent.
• Strong program development and volunteer management experience.

Responsibilities

• Coordinate educational and social activities for parents of NICU babies.
• Recruit, onboard, train, and manage volunteers for the program.
• Ensure compliance with MOD and hospital protocols.

Skills

Program Development

Volunteer Management

Communication Skills

Microsoft Office

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Description

March of Dimes leads the fight for the health of all moms and babies. We're advocating for policies to protect them. We're working to radically improve the health care they receive. We're pioneering research to find solutions. We're empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we're building a brighter future for us all.

We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

SCOPE:

This position will coordinate the development, implementation and evaluation of family-centered, educational and social activities designed to support parents of NICU babies and NICU staff within the NICU setting. Includes ensuring program meets core component measurements, maintaining March of Dimes NICU Family Support identity and visibility, recruiting and managing volunteers and assisting in the development of local MOD market and hospital relationship.

RESPONSIBILITIES:

• Provide information, comfort and direct services to families by coordinating the implementation of Core Curriculum parent education hours and additional, customized social activities to ensure NFS core program components are achieved.


• Recruit, onboard, train and manage volunteers, including the family staff advisory committee and social activity volunteers.


• Ensure compliance with MOD and hospital protocols and policies.


• Provide and evaluate annual NICU staff professional development opportunity that promotes principles of family centered care and participate in education offerings from March of Dimes and hospital partner.


• Serve as a liaison between the March of Dimes and NFS hospital site to maintain and/or deepen partnership.


• Develop an annual Area of Program Focus in collaboration with March of Dimes and NICU leadership.


• Maintain accurate records of program activities, including those mandated by the regional and national offices, and program impact reporting as directed by and to the MOD and hospital partner.

QUALIFICATIONS:

• 2 to 4 years of experience required.


• 1-3 years of work experience in a related field or experience as a NICU parent.


• Bachelor's Degree required; Master's Degree preferred or equivalent work experience in Social Work, Education, Public Health or related field; or License to practice as a registered nurse.


• Strong program development and volunteer management experience.


• Basic knowledge of the emotional and medical issues inherent in a NICU hospitalization.


• Strong written and verbal communication skills, including experience working with Microsoft Office.


• A dynamic, energetic, compassionate individual who enjoys managing multiple tasks and collaborating with many different types of individuals, families, disciplines, medical personnel and organization in an intensive care setting.

March of Dimes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.