Niche Markets Manager

CPB Group; Hilo (HI); On-site; USD 119,000 - 169,000; Full time

Job summary

CPB Group Pty is seeking a full-time ICP Sales Lead in Hilo, Hawaii. The role focuses on managing and growing a team portfolio of high-value loan and deposit clients, aligned with lending and operational policies to maximize bank profitability while minimizing risk.

The incumbent will establish effective sales processes, coach the team, and ensure excellent client engagement across business and retail products, in line with the bank’s core values and risk controls.

Qualifications

• 7+ years of commercial lending and deposit gathering experience.
• Exemplary credit track record.
• 4+ years of management experience, preferably involving customer relationship management.

Responsibilities

• Create a team environment where individuals can thrive.
• Communicate actively and effectively.
• Ensure quality and promptness of the team’s output.
• Develop team members.
• Lead the team to collaborate with other areas of the Bank.
• Lead the team to reach or exceed financial goals.
• Coach team members to achieve financial goals.
• Identify opportunities and implement efficiencies for the team.
• Build trust and provide value to clients.
• Educate and advise clients on potential risks.

Skills

Team leadership

Client relationship management

Education

Bachelor's degree in business administration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BUSINESS BANKING-HAWAII ISLAND Full-time ICP Sales Hilo, HI, US

Salary Range: $119,226.00 To $168,854.00 Annually

Position Function:

Responsible for managing and growing a team portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Establishes and sustains an effective sales and sales management processes to develop a motivated and productive sales force, and to increase market penetration of business and retail products and services in alignment with the Bank's corporate objectives.

Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.

Primary Accountabilities:

Team Focused Leadership:

• Create a team environment where individuals can thrive.
• Communicate actively and effectively.
• Primarily responsible for the quality and promptness of the team’s output.
• Primarily responsible for the development of team members.
• Lead the team to work well with other areas of the Bank.

Financial Results and/or Efficiencies:

• Lead the team to reach or exceed its financial goals.
• Coach team members to reach or exceed their financial goals.
• Constantly seek and create opportunities for the team.
• Constantly seek and implement efficiencies for the team.

Relationship Banking:

• Lead the team to build trust and provide value to clients.
• Lead the team to constantly seek opportunities to surprise and delight clients.
• Be the example and set high standards in managing client relationships.
• Lead the team to understand and observe policies and procedures.
• Lead the team to manage credits prudently and identify loan-re-grades promptly.
• Oversee ticklers, exceptions, and delinquencies.
• Lead the team to be aware of potential risks in the marketplace and within industries.
• Lead the team to educate and advise clients of potential risks.

Personal / Professional Development:

• Lead the team to participate in Bank functions and training sessions.
• Lead the team to participate in non-profit and other community endeavors.
• Lead the team by being an example of continuous learning and development.

Minimum Qualifications:

Education:

• Bachelor’s degree in business administration or related field required.

Experience:

• 7+ years of experience in commercial lending and deposit gathering, or equivalent experience required.
• Exemplary record of success in commercial lending as evidenced by strong business development results, coupled with good credit track record required.
• 4+ years of management experience, preferably involving customer relationship management required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.