NH Program Coordinator, Decarbonization and Electrication

Abode Energy Management LLC; Concord (NH); Hybride; USD 60 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) matching

Parental Leave

Flexible schedule

Paid time off

Résumé du poste

Abode Energy Management LLC is seeking a Program Coordinator to help launch and manage the NH Decarbonization Program. The role emphasizes strong communication, project management, and coordination with contractors, customers, and partners across NH.

Hybrid work with travel within the state is expected. The position targets individuals who are organized, proactive, and committed to electrification and decarbonization initiatives.

Qualifications

• Bachelor’s degree or 4+ years of relevant work experience.
• Demonstrated passion for sustainability, building science or climate action.
• Experience in fast-paced office environments in project management or communications.
• Proficiency with Microsoft Office and Salesforce preferred.
• Strong written and oral communication skills.

Responsabilités

• Coordinate program activities and manage communications with contractors and stakeholders.
• Support data collection, reporting, and documentation.
• Plan and attend outreach events and trainings to build program capacity.
• Maintain program databases and ensure data integrity in Salesforce.
• Assist with development of program materials and collateral.
• Collaborate with partners to promote decarbonization technologies.

Connaissances

Project management

Communication

Microsoft Office

Salesforce

Excel

Analytical thinking

Self-starting

Adaptability

Team player

Formation

Bachelor’s degree

4+ years experience

Outils

Salesforce

Microsoft Office

Excel

Description du poste

NH Program Coordinator, Decarbonization and Electrification

Hybrid position, strong preference for someone living in NH and who can start asap

At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet’s future. As proud members of 1% for the Planet, we back that care with action—donating at least 1% of our annual revenue to vetted environmental nonprofits. We’re a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive, and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you’re looking for meaningful work, caring coworkers, and a great company culture, come join us!

Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs helping homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The New Hampshire (NH) Decarbonization Program Coordinator will work on a three-person team launching a new state-wide program, playing a critical role in managing and following through on the myriad details needed to ensure a successful launch and implementation. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate benefits of electrification.

Responsibilities

Reporting to the Program Manager, this position will include some or all of the following responsibilities:

• Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation
  • Calling and emailing contractors
  • Scheduling onboarding and check-in meetings
• Actively manage and respond to email and phone inquiries related to program needs from customers and contractors
  • Connect customers and contractors with the correct services
  • Respond to and provide ongoing support for customer and contractor issues
  • Maintain response service levels and document resolutions in Salesforce
• Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed
  • Identify engagement opportunities and organize participation
  • Attend in-person events (one or more per week)
  • Create and gain approval of contractor educational courses and oversee scheduling and implementation
• Maintain and update program databases and customer management systems
  • Conduct regular reviews of contractor certifications and follow up to obtain renewed documents
  • Help update and maintain relevant databases and resources
• Support program staff through a variety of administrative tasks and document/material creation
  • Collaborate with the program team and stakeholders daily
  • Assist with the development of program materials and collateral
• Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies
  • Schedule check-in meetings and work to align focuses
  • Maintain a database of engagement opportunities and organize participation
• Provide ongoing reports to internal and external stakeholders
  • Track, summarize and analyze key performance indicators and other program data
  • Attend client facing meetings
  • Prepare invoices or other related reports
  • Ensure that monthly reports are generated and distributed to the program team
  • Help improve and evolve the program
    • Adapt to ongoing evolutions of program needs
    • Innovate with stakeholders to improve program delivery
    • Continue to grow in technical and program knowledge

  Qualifications

  Strong candidates for this position will bring most, if not all, of the following skills and experience:

  • Bachelor’s degree or at least 4+ years of relevant work experience.
  • Demonstrated passion for and interest in sustainability, building science or climate change.
  • Previous experience working in a fast-paced office environment in a project management or communications capacity.
  • Strong aptitude for working with or learning software such as Microsoft Office.
    • Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools.
  • Effective oral and written communication skills.
  • Calm, even temperament suited to meeting people with different needs and backgrounds where they are.
  • Adaptable, flexible, collaborative team player who brings a positive can-do attitude.
  • A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.

  Compensation and Benefits

  This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on relevant skills and experience. The Program Coordinator will work primarily out of their own home, with some local travel throughout NH each week to attend events or meetings (Program Coordinator must have their own car and will be reimbursed at the federal mileage rate of 76 cents per mile for company travel). Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays).

  Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.