NFWS - OIT Service Desk (26/27)

University of La Verne; La Verne (CA); On-site; USD 17,000 - 25,000; Part time

Job summary

The University of La Verne’s On‑Campus OIT Service Desk is seeking a student worker to support calls and email inquiries from students, faculty, staff, and external sources. You will help triage requests and prepare work orders for technology and facilities services, collaborating with campus teams to resolve issues promptly.

Qualified applicants must be a current ULV student and able to communicate clearly in English, both spoken and written.

Qualifications

• Must speak and write English clearly.
• Must be a current ULV student.

Responsibilities

• Take calls and respond to email from students, faculty, staff, and outside sources.
• Prepare work orders for both technology and facilities requests.

Skills

English proficiency

ULV student

Job description

Job Description Summary

All OIT student workers are required to work on the Service Desk. The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests.

Job Description Summary

All OIT student workers are required to work on the Service Desk. The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests.

Minimum Qualifications

Must speak and write English clearly. Must be a current ULV student.

Work Schedule

This position has a flexible number of hours, with a maximum of 20 per week. Student workers are needed as early as 7:30am. Service Desk closes at 8:00pm. Saturday hours are from 8:00am to 1:00pm. This position is 100% on campus.