Next Generation Desktop (NGDE) Systems Administrator - TS/SCI with Poly

General Dynamics Information Technology; Maryland; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Paid time off

Job summary

General Dynamics Information Technology is seeking an NGDE Systems Administrator to support national defense by maintaining and optimizing virtual desktop systems. In this role, you'll ensure robust performance and availability across secure environments.

Ideal candidates will have a Bachelor's degree in IT or significant relevant experience, along with an active TS/SCI clearance. A range of comprehensive benefits is offered, including a 401(k) match and paid time off.

Qualifications

• 8+ years of relevant IT experience or a Bachelor's degree in related field.
• Active TS/SCI clearance with a favorable polygraph.
• Experience with secure configuration practices and compliance enforcement.
• Proficiency in virtual desktop platforms and thin client systems.
• Strong communication and collaboration skills are essential.

Responsibilities

• Administer and maintain NGDE thin client and virtual desktop systems.
• Monitor infrastructure health and resolve performance issues.
• Collaborate with teams to integrate new capabilities.
• Implement security patches and updates across systems.
• Maintain documentation and compliance with security baselines.

Skills

Thin client administration

Virtual desktop environments

Security compliance

Documentation skills

Cross-team collaboration

Education

Bachelor’s degree in IT-related field or equivalent experience

DoD 8140 certification requirements

Job description

Next Generation Desktop (NGDE) Systems Administrator

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing to a mission that protects our nation every day.

In this role you will maintain, secure, and optimize a large-scale thin client and virtual desktop ecosystem that delivers multi-domain access across distributed environments. You will ensure resilient, high-performance desktop delivery platforms, sustain enterprise-wide availability, and support modernization efforts that enhance user productivity and mission readiness.

Key Responsibilities

• Administer, operate, and maintain NGDE thin client and virtual desktop systems, ensuring reliable access to multiple networks and virtualized environments.
• Monitor NGDE infrastructure health, availability, storage utilization, network routing, and console status, resolving alerts and addressing performance degradations.
• Manage enterprise distribution consoles, licensing, session management, routing assignments, authentication sources, and cluster/cell configurations.
• Support integration and sustainment of server-side and backend components including connection brokers, certificates, device firmware, and virtualization platforms.
• Troubleshoot complex NGDE issues including session failures, connectivity problems, certificate issues, authentication errors, and client-to-cluster routing challenges.
• Implement configuration updates, version changes, hardware improvements, and operational adjustments to maintain secure, optimized NGDE environments.
• Maintain documentation, system inventories, SOPs, and configuration artifacts supporting change control, sustainment, and continuous improvement.
• Collaborate with engineering, network, cybersecurity, endpoint, and virtualization teams to integrate new capabilities, support modernization efforts, and maintain cross-domain accessibility.
• Apply security patches, client updates, firmware changes, and backend platform fixes across NGDE systems to maintain compliance with security and configuration baselines.
• Identify and remediate noncompliant NGDE components by reviewing vulnerability and compliance reports, resolving patch exceptions, and validating corrective actions across multinetwork environments.

Qualifications

• Bachelor’s degree in IT-related field or 8+ years of relevant IT experience (senior level), 10+ years for principal level, 12+ years for senior principal level.
• Active TS/SCI clearance with a favorable polygraph.
• Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE).
• Forcepoint Trusted Thin Client 40-hour course.
• Hands-on experience administering thin client, VDI, or multinetwork desktop delivery environments.
• Proficiency with virtual desktop platforms, session management, certificate services, client imaging, routing rules, and remote administration.
• Experience with secure configuration practices, desktop hardening, and compliance enforcement.
• Familiarity with patching processes, version updates, vulnerability remediation, and configuration compliance auditing.
• Ability to diagnose and resolve complex NGDE, authentication, connectivity, and routing issues.
• Strong documentation, communication, and cross-team collaboration skills.
• US citizenship required.

Benefits and Working Conditions

Job: NGDE Systems Administrator
Work Location: USA, MD Annapolis Junction (manditory onsite). Additional mandatory locations include CO Colorado Springs, DC Washington, FL MacDill AFB, VA Springfield.
Travel: None.
Telecommuting Options: Onsite.
Scheduled Weekly Hours: 40.
The position offers comprehensive benefits, wellness packages, 401(k) match, paid time off, and other standard employee benefits administered by the employer.

Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply.