(NEX LITTLE CREEK) - SALES ASSOCIATE

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); Presencial; USD 17 000 - 21 000; Tempo parcial

Resumo da oferta

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) at Little Creek is seeking a part-time Sales Associate. You will be the face of the store, assist customers, highlight promotions, and help them recognize the value of our products. You will learn our offerings and communicate our purpose in a helpful, professional way.

You will handle customer service, upsell, process transactions, maintain store appearance, and support inventory. Flexible hours including weekends and holidays.

Qualificações

• Basic knowledge of products/merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills.

Responsabilidades

• Proactively engage customers and make a connection.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise and inform them about promotions.
• Provide premier customer service and accurate checkout assistance.
• Maintain store appearance and assist with inventory and paperwork.

Conhecimentos

Customer service

Sales

Product knowledge

Formação académica

High School Diploma or equivalent

Ferramentas

POS system

Descrição da oferta de emprego

Job Summary:

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties And Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

Maintaining store appearance.

• SALES -
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

Qualifications Product Knowledge

• Basic knowledge of products merchandise

Experience

Retail experience preferred but not required

Communication Skills

• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as: safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include: close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include: early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Virginia-Virginia Beach

Organization

Little Creek

Schedule

Part-time (20 - 34.5 hours)