Newark Operations & Process Improvement Lead

UnitedHealth Group; Newark (NJ); Hybrid; USD 149,000 - 224,000; Full time

Job summary

UnitedHealth Group in Newark seeks an Assistant Principal who couples intent with speed to drive general operations. The role demands NJ-specific regulatory knowledge, strong communication, and a readiness to relocate or work remotely as needed.

You will navigate a busy, deadline-driven environment, supporting colleagues and clients while maintaining a steady Newark-based operation. The position offers a growth path within the organization and a hybrid work arrangement, with a base in Newark and

Qualifications

• Knowledge of NJ-specific regulations relevant to general work.
• Strong communication skills across email, calls, and in-person meetings.
• Willingness to relocate to Newark, NJ, or enable remote work.
• Bias toward asking the dumb question before the expensive mistake.
• Grit to debug at 4pm on a Friday without complaint.
• Experience thriving in a deadline-driven setting like UnitedHealth Group.

Responsibilities

• Read a Process Improvement system and improve it.
• Attend the Newark, NJ work after launch buzz fades.
• Carry general knowledge not in any wiki yet.
• Represent UnitedHealth Group with vendors, partners, and customers.
• Volunteer for unglamorous general maintenance tasks.
• Keep Stakeholder Management pipeline humming with minimal hand-holding.
• Provide hands-on support to colleagues and UnitedHealth Group clients as needed.
• Own the day-to-day rhythm of general work across the Newark, NJ operation.

Skills

NJ regs

Communication

Relocation/Remote

Ask clarifying questions

Grit

Deadline-driven

Job description

UnitedHealth Group in Newark seeks an Assistant Principal who couples intent with speed to drive general operations. The role demands NJ-specific regulatory knowledge, strong communication, and a readiness to relocate or work remotely as needed.

You will navigate a busy, deadline-driven environment, supporting colleagues and clients while maintaining a steady Newark-based operation. The position offers a growth path within the organization and a hybrid work arrangement, with a base in Newark and