New/Used Car Sales Consultant DARCARS Honda

DARCARS Automotive; Bowie (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

DARCARS Automotive is looking for motivated New/Used Car Sales Consultants in Bowie, Maryland. This is a commission-based position focused on providing exceptional customer service while meeting sales goals. Ideal candidates will possess strong communication skills and a dedication to customer satisfaction.

Benefits

Insurance: medical, vision, dental

401(k)

Employee discounts on vehicle purchases

Opportunities for career advancement

Qualifications

• Strong communication skills with both customers and employees.
• Ability to speak multiple languages is a plus.
• Requires a valid driver's license and good driving record.

Responsibilities

• Sell new and used cars while providing excellent customer service.
• Conduct business in a professional manner, addressing all customer inquiries.
• Maintain knowledge of vehicles and their features.

Skills

Communication

Customer Service

Team Player

Multilingual (Spanish and Chinese)

Education

High school diploma or equivalent (GED)

Job description

DARCARSis now hiring New/UsedCarSales Consultantsto join our team!

As aSales Consultant you are directly responsible for selling new and used cars,providing our customers with the highest level of customer service and satisfaction, and achieving DARCARS sales goals. The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position.

In this role, you will:

• Conductsbusiness in a professional and ethical manner
• FollowsDARCARS approach to selling (including but not limited to):
• Greets customers with a welcoming attitude and listens to their needs
• Describes operations and features of vehicles matching customer’s needs via in-person or virtually
• Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
• Suggests optional equipment, features, warranties, for customer to purchase
• Correctly computes and quotes sales price
• Works with finance team to obtain financing, as needed
• Completes all necessary paperwork
• Arranges for delivery and registration of the vehicle
• Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

#Indeedsales