New PSA Service Sales Representative 3

YDU JC Air Cond & Ref Inc.- Dubai; Lexington (KY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

15 days vacation in first year

401(k) plan

Medical, dental and vision coverage

Job summary

Johnson Controls in the United States is seeking a Service Sales Representative to promote and sell service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, and inspections. You will build customer relationships, develop opportunities, and guide the sales process from prospecting through close and ongoing account service.

You will work with cross-functional teams to align service offerings with customer needs, manage your pipeline with

Qualifications

• Degree or equivalent work experience, typically 5 years.
• Experience with B2B sales and meeting quotas.
• Experience selling a service or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate well with others.

Responsibilities

• Promote and sell service agreements to an assigned customer base.
• Establish contact with prospects, qualify potential buyers, and follow up on leads.
• Develop relationships to support long-term retention.
• Create sales strategies aligning service offerings with customer requirements and decision drivers.
• Close sales to meet sales plan objectives and maintain an active proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain records of all sales-related activities.
• Submit sales reports, expenses, and competitive activity accurately and on time.
• Generate leads for service or equipment and device upgrades.
• Collaborate with service, technical, design engineering, support, and management teams to deliver a strong customer experience.

Skills

B2B sales

Prospecting

Solution selling

Communication skills

Team collaboration

Time management

Interpersonal skills

Education

Degree or equivalent work experience

Bachelor’s degree in technical or business discipline

Tools

Windows

Oracle

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

PSA Service Sales Representative

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we help elevate customer performance, turn goals into real-world results, and move society forward.

Role Overview

We are seeking a Service Sales Representative to promote and sell service agreements for commercial building systems products, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections. In this role, you will build customer relationships, develop opportunities, and support the sales process from prospecting through contract close and ongoing account service.

Key Responsibilities

• Promote and sell service agreements for commercial building systems to an assigned customer base.
• Establish contact with prospects, qualify potential buyers, and follow up on leads using planned sales activities and marketing strategies.
• Develop a positive ongoing relationship with customers to understand needs and support long-term retention.
• Create sales strategies that align Johnson Controls service offerings with customer requirements and decision drivers.
• Close sufficient sales to meet sales plan objectives and maintain an active proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain accurate and complete records of all sales-related activities.
• Submit sales reports, expenses, competitive activity, and correspondence accurately and on time.
• Support the service department by generating leads for service or equipment and device upgrades.
• Collaborate with service, technical, design engineering, support, and management teams to deliver a strong customer experience.

How You Will Do It

You will work with discipline and accountability by managing your pipeline, following through on commitments, and keeping records, reporting, and customer communication current. You will stay close to the customer’s work by listening carefully, conducting building surveys, and aligning service solutions to real operational needs. You will prospect with consistency by scheduling sales calls, following up on leads, and using approved marketing strategies to uncover new opportunities. You will improve outcomes through candor and problem-solving by reviewing competitive activity, refining your approach, and identifying service or upgrade opportunities. You will win as one team by working closely with internal partners to remove obstacles for customers and support long-term service success.

Qualifications

• Degree or equivalent work experience, typically 5 years.
• At least 5 years of B2B sales experience with a proven track record.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate well with others.

Nice to Have

• Bachelor’s degree in a technical or business discipline.
• Experience in the industry or a related industry.
• Salesforce proficiency.

Why Join Us

• We offer a competitive salary, 15 days of vacation in the first year, and a comprehensive benefits package including 401(k), medical, dental, and vision care available day one.
• You’ll also find an encouraging and collaborative team environment, dedication to safety through our Zero Harm policy, and on-the-job and cross-training opportunities that support your growth.

HIRING SALARY RANGE

$52,000 - $75,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Equal Opportunity Statement

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.