New PSA Service Sales Representative

Johnson Controls; Tukwila (WA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive salary with a hiring range

Competitive Sales Incentive Plan

15 days of vacation in the first year

Comprehensive benefits package (401K,

Encouraging and collaborative team

Dedication to safety through Zero Harm

Job summary

Johnson Controls is seeking a Service Sales Representative to promote and sell service agreements for commercial building systems. You will establish contact with prospects, qualify buyers, and develop opportunities while building trusted relationships for long-term retention.

Additionally, you will conduct building surveys to support estimates, manage your pipeline, and collaborate with the service team to drive upgrades in a collaborative, safety‑minded culture.

Qualifications

• Degree or equivalent work experience (5 years).
• Minimum 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.
• Nice to Have Bachelor’s degree in a technical or business discipline.
• Industry or related industry experience.
• Salesforce proficiency.

Responsibilities

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Follow up on leads and use marketing strategies to develop new opportunities.
• Assess customer needs and develop a sales strategy that aligns with their priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop strong customer relationships that support long‑term retention and service alignment.
• Partner with the service team to identify leads for service and equipment or device upgrades.

Skills

B2B sales experience

Education

Bachelor's degree

Tools

Salesforce

Job description

Role Overview

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a team that supports a wide range of industries across the globe and offers meaningful work projects and learning opportunities, in a culture where your voice and ideas will be heard.

Johnson Controls is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems.

Key Responsibilities

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Follow up on leads and use marketing strategies to develop new opportunities.
• Assess customer needs and develop a sales strategy that aligns with their priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop strong customer relationships that support long‑term retention and service alignment.
• Partner with the service team to identify leads for service and equipment or device upgrades.

How You Will Do It

Build trusted relationships by prospecting consistently, following up promptly, and communicating with professionalism and clarity. Stay close to the work by conducting building surveys, understanding customer environments, and translating site findings into practical estimates and proposals. Own outcomes with accountability, safety, and integrity by managing your pipeline, maintaining an active backlog, and keeping records, reports, and correspondence current. Improve every day through candid problem‑solving by using customer feedback, competitive insight, and market conditions to sharpen your sales approach. Win as one team by collaborating with service colleagues, sharing leads, and supporting broader customer and business goals.

Qualifications

• Degree or equivalent work experience (5 years).
• Minimum 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota‑based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.
• Nice to Have Bachelor’s degree in a technical or business discipline.
• Industry or related industry experience.
• Salesforce proficiency.

Why Join Us

• Competitive salary with a hiring range of $55,200-$83,000, determined by education, experience, knowledge, skills, abilities, internal equity, and market data.
• Competitive Sales Incentive Plan based on volume and margin on a project, quarterly, and annual basis.
• 15 days of vacation in the first year, plus paid holidays and sick time.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.