New Product Development Quality Manager

Ninjakitchen; Needham (MA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading company in consumer product innovation seeks an NPD Quality Director to lead quality assurance efforts across product lifecycles. The role focuses on risk assessments, ensuring product specifications are met, and promoting a continuous improvement culture. Ideal candidates will have extensive manufacturing experience and a strong educational background in engineering.

Benefits

Competitive health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Qualifications

• Minimum of 8 years of experience in a quality role related to consumer products.
• Minimum of 3 years of experience in mechanical or electrical design for consumer products.
• Black Belt Six Sigma or Lean Expert certification preferred.

Responsibilities

• Provide overall leadership for NPD Quality objectives and deliverables.
• Support Engineering teams in product design, development, and manufacturing.
• Conduct project risk assessments and generate specifications.

Skills

Leadership

Analytical Skills

Interpersonal Skills

Problem Solving

Education

Bachelor’s degree in Electrical or Mechanical Engineering

Tools

Quality Analytical Methods

Job description

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world .

Job Description Summary

Reporting to the Sr. NPD Quality Director, the incumbent will provide overall leadership to ensure all key NPD Quality objectives are achieved for NPD & NPI design engineering activities. The candidate will be responsible for ensuring the effective and timely execution of quality deliverables across the entire product life cycle on new programs.

The candidate will support the NPD process, ensuring that lessons learned and best practices are applied to new projects, helping to achieve relevant customer product star ratings. The incumbent will:

• Participate in FMEA activities to identify risks.
• Ensure test validation and verification plans are sufficient.
• Ensure product specification KPIs are achievable.
• Generate project risk assessments, focusing on design, quality, reliability, and cost, presenting findings to the leadership team on a weekly basis.
• Set governance for design assessments at NPD and NPI stages, working closely with the Operational Excellence Director and other department heads to ensure successful outcomes.
• Deliver continual improvement programs and establish an effective, proactive quality culture.

Job Description Main Responsibilities

• The candidate will support Engineering teams in the design, development, and manufacturing of products within one of SharkNinja's categories, including:
• Vacuum Cleaners & Robotic Cleaners
• Skincare & Beauty Devices
• The candidate will:
• Identify risks and opportunities for improvement through FMEA and project risk assessments, working closely with other departments.
• Ensure cost-effective solutions that maintain quality and reliability within FMEA processes.
• Recognize operational challenges and recommend pragmatic solutions aligned with key objectives.
• Ensure projects are effectively managed to completion, delivered on-time, within budget, and to the desired quality.
• Partner closely with departmental leaders to align on key objectives and determine customer expectations.
• Possess strong presentation and interpersonal skills, with the ability to communicate effectively across all organizational levels, including executive management.

The incumbent will also be responsible for:

• Providing leadership for NPD/NPI Quality activities.
• Supporting product and hardware specification development.
• Run product 3D CAD /drawing /tolerance stack up analysis review.
• Identifying NUDD and CTQ control points.
• Leading FMEA/DFM facilitation for products and processes.
• Conducting Value Analysis and Value Engineering (VA/VE) reviews.
• Leading cross-functional activities in US and Asia to ensure root-cause analysis is conducted using the 5 Why method.
• Reviewing and closing major/critical quality issues in Jira.
• Conducting product benchmarking and establishing performance metrics/testing methods.
• Coordinating lessons learned and driving continuous improvement.
• Ensuring lessons learned are implemented in both design and process.
• Presenting project risk assessments and NPD Quality & Manufacturing Engineering reviews at executive reviews.
• Managing field returns and quality metrics to drive continuous product improvement.
• Participating in phase gate and design reviews to assess production readiness regarding quality, reliability, and manufacturability.
• Supporting customer complaint analysis with the core quality team, as needed.

Qualifications / Requirements

The successful candidate will have proven manufacturing/quality leadership experience with the ability to deliver results in a large matrix organization.

Required experience :

• Bachelor’s degree in Electrical or Mechanical Engineering.
• Minimum of 8 years of experience in a quality role related to consumer products.
• Minimum of 3 years of experience in mechanical or electrical design for consumer products.
• Experience with quality analytical methods (Weibull Analysis, FMEA, SPC, MSA, Capability Studies - Cpk).
• Black Belt Six Sigma or Lean Expert certification (preferred).
• Demonstrated experience successfully executing similar quality programs.
• Experience across multiple functions, including Design & Development, Quality Manufacturing, Manufacturing Engineering, and Operations.
• Ability to lead/manage multiple initiatives simultaneously.
• Comfortable operating in a fast-paced environment with shifting priorities.
• Experience with Value Analysis & Value Engineering (VA/VE).
• In-depth knowledge of product lifecycle processes.
• Expertise in defect avoidance methodologies (Poka-Yoke, DFMEA/PFMEA, DOE).
• Strong knowledge of APQP concepts, including FMEA, quality control planning, error-proofing, and SPC.

Additional Requirements

• Effective management of goals and metrics.
• Strong organizational and planning skills.
• Proven ability to provide functional and business leadership.
• Effective collaboration and interpersonal skills to lead/manage a global workforce.
• Ability to make sound decisions while managing multiple projects, programs, and priorities.
• Strong analytical and problem-solving skills.
• Ability to deliver creative and technically sound solutions to complex problems.
• Ability to analyze operations and drive continuous improvement initiatives.
• Short-term internal travel to Asia/UK as required.

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture [e-mail]

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