New Patient Intake Coordinator

Astera Cancer Care; East Brunswick Township (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated New Patient Intake Coordinator to join their compassionate team. This role is vital for ensuring a seamless intake process for new patients, providing them with the support and information they need. You will be responsible for scheduling consultations, verifying patient information, and maintaining accurate records. If you are a detail-oriented professional with excellent communication skills and a passion for patient care, this opportunity offers a chance to make a meaningful impact in the lives of patients and their families while working in a supportive environment.

Qualifications

• High School Diploma required; medical terminology experience preferred.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Schedule new patient consultations and verify patient information.
• Enter demographic and insurance information into the database.

Skills

Oral Communication Skills

Customer Service Skills

Analytical Judgment

Attention to Detail

Education

High School Diploma or equivalent

Medical Terminology Experience

Medical Records Experience

Job description

New Patient Intake Coordinator page is loaded

New Patient Intake Coordinator

Apply locations East Brunswick, NJ time type Full time posted on Posted 4 Days Ago job requisition id R-0000013058

Why Join Us?

For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they’re supported, informed and getting the one-on-one care and service they deserve.

Job Description:

Scope

Process new patient intake and schedule new patients from patient calls, through organization’s phone system. Ensure all new patients are scheduled in a timely manner. Obtain all records prior to the appointment and distribute all patients’ informational packets.

Essential Duties and Responsibilities

Schedule new patient consultations

1. Schedule all new patient consultations, from new patient intake calls funneled to team thru organization’s call center distribution. Verify information, including patient demographics and insurance information with precision.
2. Ensure records have been received prior to the scheduled appointment.
3. Review records on potential consultations with clinicians to ensure that patients are being scheduled in a timely manner.

Data entry

1. Enter demographical information into the computer for all new patients.
2. Obtain information on all referring physicians and enter that information into our database (UPIN, NPI, address, fax, phone, etc.).
3. Obtain and enter insurance information.
4. Verify patient eligibility.
5. Scan records into the system.
6. Keep statistical information regarding new patient visits (diagnosis, referring MD, etc.)
7. All other duties as assigned.

Work Environment

1. Work is performed in a remote office environment.
2. The Company reserves the right to end remote work based upon the needs of the business or if performance concerns arise where daily onsite supervision is required.
3. Involves frequent interaction with staff, clients, patients and the public.

Miscellaneous

1. Demonstrate good oral communication skills.
2. Demonstrate exemplary customer service skills.
3. Possess good analytical judgment and the ability to pay close attention to detail.
4. Demonstrate the ability to work well with peers while ensuring a strong cohesive team.
5. Respect and maintain the patient’s right to privacy by protecting confidential information by adhering to HIPAA guidelines.
6. Follow policies and procedures.

Education and/or Experience

1. High School Diploma or equivalent.
2. Medical terminology and medical records experience preferred.
3. Can work closely with clinicians and outside entities.
4. Well organized and have an understanding of oncology and hematology.