NEW HOME SALES CONSULTANT

The Fischer Group; Erlanger (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Professional Development Training programs

Tuition Reimbursement

Competitive Compensation

401(k) with company matching contributions

Employee Life Insurance

Personal time off

Inclusive Leave

Job summary

The Fischer Group in Erlanger, Kentucky is seeking a Sales Counselor. In this role, you will interface directly with home buyers, guiding them through the purchasing process and ensuring their satisfaction with the custom home building journey.

Candidates should possess excellent communication skills, a Bachelor's degree in a relevant field, and the ability to manage various responsibilities effectively. Benefits include professional development training, 401(k) matching, and competitive compensation.

Qualifications

• Enjoy prospecting, presenting, listening, and closing with home buyers.
• Ability to navigate change and pressure effectively.
• Desire to build valuable relationships with customers.

Responsibilities

• Develop and execute a proactive prospecting and marketing plan.
• Lead customers through the sales process from contact to contract.
• Achieve high customer satisfaction and exceed sales goals.

Skills

Persuasive communication

Prospecting

Relationship building

Technology and AI tools

Education

Bachelor's Degree in Marketing, Communications, Business Administration, or Psychology

Job description

Job Summary

As a Sales Counselor in our Northern Kentucky Division, you will work one on one with home buyers as they search and purchase the home of their dreams from one of our master‑crafted floor plans. One of the most rewarding parts of this role is the ability to ensure customer satisfaction and experience through the new home build process by prospecting, educating, and setting proper expectations for the build experience.

Skills and Qualities

• Enjoy prospecting, presenting to, listening to, and closing our home buyers.
• Possess a persuasive communication style to obtain buy‑in from customers.
• Navigate a great deal of change, pressure, and shifting priorities to accomplish your goals.
• Desire to connect and build valuable relationships with new individuals frequently.
• Embrace technology and AI‑powered tools to work smarter, communicate effectively, and deliver exceptional customer experiences.
• Will work weekends with consistent 2 weekdays off.

Key Responsibilities

• Develop and execute a proactive prospecting, follow‑up, and marketing plan.
• Lead the customer through the sales process from initial contact to contract by understanding and selling to their needs.
• Set proper expectations and manage customers’ process and paperwork from initial contract through closing, including all financial documentation, designs, and construction meeting.
• Achieve a high level of customer satisfaction.
• Meet and exceed sales goals on a monthly and annual basis.
• Financially qualify prospects and consult with lending institutions to complete the sales process.
• Effectively leverage company‑approved technologies, including AI‑assisted recording tools, to enhance communication quality, streamline workflows, and elevate the overall customer experience.

Preferred Qualifications

• Bachelor's Degree with a concentration in Marketing, Communications, Business Administration, or Psychology.

Physical Demands and Work Environment

• Must be able to sit or stand for long periods and walk on various types of terrain, including uneven surfaces, construction sites, and residential properties that may have mud, ruts, etc.
• Must be able to utilize sensory skills (i.e., verbal communication) and technology (i.e., cellphone) to effectively communicate with other Associates and customers.
• Must be able to perform movements such as bending, stooping, reaching, pushing, grasping, etc.
• Must be able to climb permanent stairs, temporary stairs, and ladders.
• Must have the physical strength and stamina to perform tasks such as lifting approximately 50 lbs. unassisted throughout the workday.
• Must be able to endure and be exposed to different types of conditions, including weather (heat, cold, rain, ice, etc.) and substances such as dust, dirt, and fumes.
• Must be able to properly use and wear protective gear provided including but not limited to hard hat, safety glasses, gloves, steel‑toed shoes, etc.

Benefits

• Professional Development Training programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with company matching contributions and profit‑sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave