New Home Sales Concierge

Mi Homes; Raleigh (NC); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with profit sharing

Employee home purchase plan

Parental leave

Job summary

M/I Homes seeks a New Home Consultant to guide customers through the homebuying journey, showcasing features, floorplans, and designs to match client needs. You’ll serve as a trusted advisor, coordinating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

The role involves presenting offerings, financing options, and community advantages to buyers, while maintaining brand standards and building relationships with realtors and clients in the

Qualifications

• Minimum 2 years of new home sales experience in the housing market with a track record of success in sales volume and customer satisfaction.
• Strong communication including active listening, negotiation, selling and organizational skills.

Responsibilities

• Convert visiting customers to new home communities into future homeowners.
• Utilize marketing materials, model homes, and realtor relationships to generate sales.
• Achieve monthly, quarterly and annual sales and customer service goals with minimal supervision.
• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position.
• Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more.
• Act as the primary point of contact for homebuyers from initial meeting to home closing.
• Collaborate with internal teams and attend division meetings for a seamless homebuilding process.
• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance.

Skills

Sales experience

Customer service

Negotiation

Communication

Adaptability

Education

Associate degree preferred

Tools

CRM software

Job description

M/I Homes seeks a New Home Consultant to guide customers through the homebuying journey, showcasing features, floorplans, and designs to match client needs. You’ll serve as a trusted advisor, coordinating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

The role involves presenting offerings, financing options, and community advantages to buyers, while maintaining brand standards and building relationships with realtors and clients in the