New Home Coordinator

betenbough; Midland (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive employee benefit package

Employer paid life insurance

Enrolled into ESOP (retirement)

Paid vacation/sick/holiday time

Company-issued cell phone

Corporate training and travel

Company-sponsored vision trips

Job summary

Betenbough Homes in Midland, TX seeks a customer-focused sales support specialist to welcome home buyers and manage a world-class experience. You will respond quickly to inquiries, set VIP appointments, and help the sales team build relationships with each family who visits our model home.

The role requires bilingual English/Spanish communication, a valid driver’s license, and the ability to lift light weights. Regular hours and travel as needed support a rewarding career in homebuilding.

Qualifications

• Bilingual in English and Spanish, written and verbal.

Responsibilities

• Warmly greet customers at the model home or sales center.
• Respond to web inquiries and prioritize VIP appointments for the sales team.
• Gather information to help the sales team succeed with buyers.

Skills

Bilingual English/Spanish

Job description

Role Overview

Build and preserve relationships with current and future home buyers while providing a world-class experience to serve them well and generate new Betenbough homeowners.

Core Functions

• To warmly welcome customers to our sales center, oversee our model home facilities and assist each new home specialist to provide a seamless and world-class experience for every home buyer.
• Respond to all web inquiries as a top priority for the region with the goal of setting up VIP appointments for the appropriate sales team and gather all the necessary information to help the sales team for success.
• Strive to know the names of prospects and specific details about them and continue to build genuine relationships with every family each time they walk through our door.
• Stand, smile and warmly greet every customer that walks through our doors to make them feel at home.
• Manage the on-site up-system for sales team members with honesty and attention to detail.
• Respond to all emails, phone calls and voicemails immediately.

Required Qualifications

• Bilingual (English & Spanish) – both written and verbal competencies.

Work Environment and Physical Requirements

• Vision for near, mid-range, far and accommodation; hearing for low, medium and high pitch.
• Effective communication skills when dealing with co-workers, trade partners, home buyers, and homeowners.
• Requires valid driver’s license and clean, working vehicle to travel to locations away from the Model Home/New Home Center.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Ability to lift 5-20 pounds.

Hours and Schedule

• 40-45 hours per week (9am - 6pm, Monday - Friday)
• Travel is occasionally required.
• Position is not exempt from overtime

Benefits

• Comprehensive employee benefit package
• Employer paid life insurance
• Enrolled into ESOP (retirement benefits)
• Paid vacation/sick/holiday time
• Company-issued cell phone
• Corporate training and travel
• Company-sponsored vision trips