New Home Consultant - Guide Buyers to Dream Homes

Lennar; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life at Lennar benefits

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers from first contact through closing. You will manage leads, conduct needs assessments, and provide exceptional customer service in a fast-paced sales environment.

The role emphasizes relationship building, product knowledge, and collaboration with internal teams to ensure a seamless journey for buyers. A real estate license is preferred, with 1–3 years of new home sales experience, and a strong office skills foundation.

Qualifications

• High school diploma or equivalent required; college degree and real estate license preferred.
• 1–3 years of experience in new home sales or real estate.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.

Responsibilities

• Engage visitors, establish relationships, and determine home buying needs using Lennar's selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
• Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company-designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Relationship building

Closing sales

Communication

Organization

Customer service

Education

High school diploma or equivalent

Real estate license preferred

Tools

Microsoft Office

Job description

Lennar is seeking a New Home Consultant to guide homebuyers from first contact through closing. You will manage leads, conduct needs assessments, and provide exceptional customer service in a fast-paced sales environment.

The role emphasizes relationship building, product knowledge, and collaboration with internal teams to ensure a seamless journey for buyers. A real estate license is preferred, with 1–3 years of new home sales experience, and a strong office skills foundation.