Dream Home Concierge - New Home Buying Guide

Lennar; New Lenox (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid parental leave

Adoption assistance

Vacation & holidays

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers from engagement to closing, employing proactive sales techniques and strong market knowledge. This role emphasizes relationship management and a seamless home purchasing experience.

You will engage buyers, manage leads, and collaborate with internal teams to ensure satisfaction while traveling locally to generate opportunities. A strong track record in sales and excellent communication are essential.

Qualifications

• High school diploma or equivalent; college degree and real estate license preferred.
• 1–3 years of experience in new home sales or real estate.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Engage visitors, establish relationships, and determine home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
• Provide timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker referrals and self-prospecting.
• Develop knowledge of competitive market, product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic using company tools.
• Collaborate with internal departments to ensure a smooth transaction and customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Sales

Customer service

Communication

MS Office

Education

High school diploma

Real estate license (preferred)

Tools

CRM software

Job description

Lennar is seeking a New Home Consultant to guide homebuyers from engagement to closing, employing proactive sales techniques and strong market knowledge. This role emphasizes relationship management and a seamless home purchasing experience.

You will engage buyers, manage leads, and collaborate with internal teams to ensure satisfaction while traveling locally to generate opportunities. A strong track record in sales and excellent communication are essential.