New Home Consultant

M/I Homes; Orlando (FL); On-site; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Paid parental leave

401(k) options

Job summary

A leading homebuilder in Orlando is seeking a New Home Consultant to assist customers through the homebuying journey. The role involves showcasing product features, generating sales, and ensuring customer satisfaction. Ideal candidates should have at least 2 years of relevant sales experience and possess strong communication skills. M/I Homes offers an extensive benefits package and promotes a diverse workforce.

Qualifications

• Minimum 2 years of new home sales experience is required.
• Active listening and strong communication skills are essential.
• Must maintain state and local real estate licenses.

Responsibilities

• Convert customers into homeowners through effective consultation.
• Utilize resources to generate sales and meet targets.
• Educate buyers on financing and community benefits.

Skills

Communication skills

Sales expertise

Customer service orientation

Adaptability

Negotiation skills

Education

Associate's degree or equivalent training in sales and marketing

Job description

M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities

• Convert visiting customers to new home communities into future homeowners
• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes\' industry-leading position
• Educate potential buyers on M/I Homes\' offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes\' brand image by monitoring community appearance and home maintenance

Qualifications

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Must currently possess and in the future maintain all appropriate state and local level real estate licenses

Work Conditions

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.