New Home Consultant

Mi Homes; North Carolina; On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) options

Job summary

M/I Homes is seeking a dedicated New Home Consultant in North Carolina to guide customers through the homebuying journey. You will showcase features, floorplans, and designs, acting as a trusted advisor with internal teams to ensure a seamless building process and high customer satisfaction.

Responsibilities include converting visitors to buyers, educating on financing, and coordinating from initial meeting to closing, with a focus on meeting sales goals and maintaining brand standards.

Qualifications

• Associate degree preferred but not required; training in sales/marketing acceptable.
• Minimum 2 years of new home sales experience with a track record of success.
• Must hold and maintain state/local real estate licenses.

Responsibilities

• Convert visitors to new home communities into buyers.
• Leverage marketing resources, model homes, and realtor relationships to generate sales.
• Meet monthly, quarterly, and annual sales and customer service goals.
• Educate buyers on floorplans, financing, and community advantages.
• Serve as primary point of contact from first meeting to closing.

Skills

Sales experience

Customer service

Communication

Active listening

Negotiation

Organization

Self-motivated

Education

Associate degree preferred

Real estate license (state/local)

Tools

CRM software

Job description

M/I Homes, a renowned homebuilder with 50 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 170,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities

• Convert visiting customers to new home communities into future homeowners

• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
• Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Requirements

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Must currently possess and in the future maintain all appropriate state and local level real estate licenses.

Work Conditions

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work. Join us at M/I Homes and be part of a team dedicated to fulfilling dreams and providing exceptional service to our customers. We are an equal-opportunity employer committed to maintaining a drug-free workplace.

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