New Development On-Site Leasing Licensed Administrator

Compass; New York (NY); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Paid vacation

401(k) plan

Medical, dental, and vision benefits

Flexible spending accounts

Employee Assistance Program

Job summary

Compass is hiring a front desk administrator to join our busy leasing office in New York City. This role is essential for ensuring smooth daily operations and providing exceptional service to visitors.

The ideal candidate will have strong communication and organizational skills, proficiency in Google Suite, and a customer-service mindset. Compensation ranges from $24 to $26 per hour, depending on experience, with additional benefits.

Qualifications

• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Proficiency in Google Suite and Microsoft Office Suite.
• Knowledge of leasing software (e.g., On‑site.com, Yardi, RealPage) is a plus.
• Ability to handle sensitive and confidential information with professionalism.
• Availability to work weekends.

Responsibilities

• Greet all visitors with a friendly demeanor.
• Address inquiries about leasing options and policies.
• Manage incoming calls and emails efficiently.
• Complete administrative tasks including data entry.
• Assist with the leasing process and maintain accurate records.

Skills

Strong communication skills

Excellent organizational skills

Multitasking abilities

Proficiency in Google Suite

Knowledge of leasing software

Customer service background

Tools

Google Suite

Microsoft Office Suite

Job description

We are seeking a highly organized and customer‑focused front desk administrator to join our busy leasing office team. This role is essential to ensure smooth daily operations and to provide exceptional service to prospects and visitors, maintaining a welcoming and professional atmosphere in a fast‑paced environment.

Key Responsibilities

Customer Service

• Greet all visitors with a friendly and professional demeanor. Engage in conversation about the building and neighborhood.
• Address inquiries and provide information about leasing options, community amenities, and policies.
• Maintain the leasing office and model apartments in pristine condition.

Calendar Management and Appointment Scheduling

• Schedule and confirm all appointments. Ensure that leasing staff are aware of their schedules and any updates.

Office Management

• Answer and direct phone calls, manage incoming emails, and keep the front desk area clean and organized.
• Complete administrative tasks efficiently, including data entry and document management.
• Assist with reports and other documents. Maintain accurate records of interactions with prospects and update systems as necessary.
• Help with the leasing process, maintaining an accurate CRM and providing prospective tenants with necessary forms and applications.
• Audit all listing platforms to ensure everything is up to date and displays correctly.
• Monitor and manage office supplies, including marketing materials.
• Open the office and models each morning and close each night.
• Keep the office stocked and ready for showings.

Qualifications

• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Proficiency in Google Suite and Microsoft Office Suite.
• Knowledge of leasing software (e.g., On‑site.com, Yardi, RealPage) is a plus.
• Ability to handle sensitive and confidential information with professionalism.
• Ability to work independently and in a team‑based environment.
• Occasional re‑organizing of models and leasing office may require lifting objects up to 25 lbs.
• Previous real estate experience preferred but not mandatory.
• Customer service background preferred.
• Availability to work weekends.

Personal Attributes

• Friendly, approachable, and customer‑service‑oriented.
• Strong attention to detail and ability to prioritize tasks accurately.
• Ability to remain calm and effective in high‑pressure situations.
• Flexible, with a positive attitude toward teamwork and problem‑solving.

Compensation

The base pay range for this position is $24–$26 per hour; base pay may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be part of the compensation package, along with a full range of benefits. The minimum wage will always be met.

Perks

Participation in incentive programs (eligible cash, equity, or commissions). Paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave. Medical, tele‑health, dental, and vision benefits. 401(k) plan. Flexible spending accounts. Commuter program. Life and disability insurance. Maven support system for new parents. Carrot fertility benefits. UrbanSitter caregiver referral network. Employee Assistance Program. Pet insurance.