Leasing

Apartment-Management-Consultants; Santa Fe (NM); On-site; USD 45,847,000 - 51,577,000; Full time

Benefits offered by this job

Vacation/Sick Time

Health benefits

401K & Roth IRA

Holidays (9)

Referral incentives

Bonus & Commission

Rent discount

Professional development

Insurance package

Job summary

Apartment-Management-Consultants in Santa Fe, NM is seeking a Leasing Agent to collect deposits, process applications, and prepare show-ready model apartments. You will use strong sales and customer service skills to guide prospective residents through the leasing process and maintain accurate files.

Candidates should be organized, professional, and able to work in a fast-paced environment. We offer competitive pay, benefits, and opportunities for career growth within a supportive team.

Qualifications

• Strong written and verbal communication skills.
• Professional and courteous in fast-paced environments.
• Highly organized with attention to detail.
• Customer service experience preferred in leasing.

Responsibilities

• Collect a deposit and process applications.
• Prepare show-ready model apartments and keep workspace clean.
• Know lease terms, unit specs, availability, and policies.
• Use customer service and sales techniques.
• Maintain contact with apartment locator services.
• Market outreach to nearby properties.
• Develop resident retention programs.
• Create move-in resident files and maintain records.
• Report unusual circumstances regarding the property or residents.
• Handle resident requests and complaints courteously.
• Maintain professional appearance and conduct.

Skills

Strong communication

Professional demeanor

Detail oriented

Customer service (leasing)

Job description

Responsibilities include:

• Collect a deposit and process future residents’ applications
• Ensure the model/target apartments are ready for the show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Requirements:

• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role

Additional Information:

We are a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. We provide significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation:

Full-Time $ 16.00 to $ 18.00 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, we are the employer for you!

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

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Equal Opportunity Employer, including disabled and veterans.

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