New Construction and Service Dispatch

Northern Air; Fort Collins (CO); On-site; USD 29,000 - 37,000; Part time

Benefits offered by this job

Paid sick leave

Family Leave

Health insurance

Dental insurance

Vision insurance

AFLAC

Paid time off

401(k) with match

Job summary

Northern Air seeks a New Construction and HVAC Coordinator to support our growing team in Fort Collins. You will handle administrative duties, scheduling, data entry, and customer service to keep projects moving smoothly from bid to install.

Starting part-time with a clear path to full-time, this role offers hands-on mentorship, in-house training, and a stable, local culture. A strong communicator who stays organized will thrive in our collaborative office and field environment.

Qualifications

• High school diploma or equivalent required.
• HVAC-related experience preferred.
• Proficient in Microsoft Office suite.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with office and field teams.

Responsibilities

• Administrative support including answering phones, emails, and scheduling.
• Schedule rough-ins, trims, and field operations documents.
• Process paperwork such as invoices and purchase orders.
• Maintain filing systems and records for HVAC projects.
• Coordinate with technicians and superintendents for service calls and installations.
• Enter data into the company database and Service Titan.
• Prepare quotes, proposals, and service agreements.

Skills

Strong communication

Microsoft Office

Organizational skills

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

ServiceTitan

Job description

Northern Air keeps our community comfortable with quality craftsmanship and dependable service. We’re proud to be a locally owned company, with our people and our community at the heart of everything we do. With an average team tenure of 9 years, over double the industry average, we’re a place where careers thrive. From day one, you’ll receive hands-on mentorship, in-house training, and real-world experience to help you grow with confidence.

About the Role

Northern Air is an established and growing HVAC business seeking a reliable, organized, and proactive New Construction and HVAC Coordinator team member. The successful candidate will play a crucial role in supporting the day-to-day administrative functions of our New Construction HVAC (Heating, Ventilation, and Air Conditioning) department. This position requires strong organizational skills, effective communication, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Administrative Support:

Assist with general office duties, including answering phones, responding to emails, and managing appointments.

Schedule rough-ins, trims, and F/O

After jobs have been called in, made into job card and document

Keep record of jobs and builders, warranties, units

Take contractor calls and coordinate with superintendent

Maintain organized and up-to-date filing systems for documents related to HVAC projects, contracts, and client information.

Prepare and process paperwork, including invoices, purchase orders, and other relevant documents.

Customer Service:

Provide excellent customer service by addressing client inquiries, scheduling appointments, and maintaining positive relationships with customers.

Assist in preparing and sending quotes, proposals, and service agreements to clients.

Coordination:

Help maintain a clean, safe, and efficient warehouse environment.

Coordinate and schedule HVAC technicians for service calls, installations, and maintenance appointments.

Collaborate with other departments to ensure seamless communication and workflow.

Coordinate with installers to get material

Data Entry:

Enter and update information in the company database, including client details, work orders, and project status.

Update job costing into Service Titan to create projects

• High school diploma or equivalent
• HVAC-related experience
• Proficient in the Microsoft Office suite of products
• Excellent organizational and time management skills
• Strong communication skills, both written and verbal
• Ability to work collaboratively with the office and field teams, along with working independently

Preferred Requirements:

• Experience with ServiceTitan
• Previous experience with Northern Air

Why Join Northern Air?

Growth Potential:

This position starts as part-time with a clear path toward full-time employment as our operations expand. Access to in-house training, hands-on mentorship, and real-world experience alongside seasoned technicians.

Work-Life Balance:

Enjoy a consistent weekday schedule with no weekend work.

Stability:

Join a local, established company with a reputation for quality and a collaborative team culture.

Compensation:

$21-$27 per hour full time, based on experience.

Benefits:

Paid sick and Family Leave, health, dental, vision, AFLAC, paid time off, 401(k) with match (depending on length and hours of service).