New Business Intake Analyst

USA Alston & Bird; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

USA Alston & Bird in Los Angeles is seeking a New Business Intake Analyst to perform vital tasks under the direction of the New Business Intake Manager. Candidates will engage in conflict of interest searches, prepare reports, and ensure accurate data entry for client/matter information.

This role requires strong analytical skills, excellent communication ability, and a proactive approach to problem-solving. The salary for this position is competitive, aligning with the qualifications and experience of the selected candidate.

Qualifications

• Prior experience utilizing automated intake workflow system required.
• Prior new business intake or conflicts experience in a law firm environment required.
• Detail-oriented to ensure high levels of accuracy in data entry.

Responsibilities

• Perform conflicts of interest searches for new clients and matters.
• Conduct detailed research from multiple sources.
• Process client information change requests in compliance with firm policies.
• Perform routine quality checks of data management.

Skills

Conflicts analysis expertise

Advanced research skills

Strong interpersonal skills

Excellent written communication

Detail-oriented

Multitasking ability

Self-starter

Strong service orientation

Education

Bachelor’s degree or higher

Tools

Automated intake workflow system

Job description

Job Description

Alston & Bird LLP is searching for a New Business Intake Analyst to work under the direction and supervision of the New Business Intake Manager. The analyst will perform a variety of departmental duties including conflict of interest searches, research, preparation of conflict reports, preparation of documents for storage, data verification and data entry of client/matter information in Aderant, Intapp NBI Workflow, and any other software systems developed to open new client/matters and assign client/matter numbers.

Essential Duties

• Perform conflicts of interest searches for new clients, matters, and laterals upon request.
• Conduct detailed, extensive research from multiple sources; analyze the corporate business structure and history of potential clients and adversaries.
• Process non‑financial client and matter information change requests in compliance with firm policies.
• Perform database research to facilitate processing of change requests.
• Test and review new software systems.
• Maintain or update workflow, form, and notification design templates in intake software.
• Perform routine quality checks of data management: client, matter, parties and black‑book conflicts data.
• Build, maintain and deliver a professional customer service attitude and relationship with all internal and external customers.
• Verify uniqueness of client information and eliminate duplicates.
• Assist other departments regarding inquiries for client/matter data reports.
• Make efficient use of time to handle workload.
• Maintain the characteristics of a Top Echelon employee.
• Perform other related Conflicts Department duties as required by Manager.
• Aid with special projects.

Skills Needed

• Conflicts analysis expertise with the ability to conduct thorough and accurate conflicts searches using legal databases.
• Advanced research, critical thinking and analytical skills.
• Strong interpersonal skills, including strong oral communication and the ability to communicate potentially detailed and complex information to personnel at all levels.
• Excellent written communication skills and the ability to draft and execute complex communications including policies and procedures and instructional documents.
• Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts of interest and conflicts resolution process.
• Detail oriented to ensure high levels of accuracy in data entry, document review, and identifying relevant conflicts.
• Ability to multitask and manage multiple complex projects and deadlines.
• Capable of executing priorities in a high‑pressure environment.
• Adapt to change in processes at any given time.
• Self‑starter with the ability to work independently with minimal supervision and takes the initiative to identify, analyze and resolve false positives without constant oversight.
• Strong service orientation and an ability to establish and maintain effective working relationships with internal customers, peers, office and firm management, and outside business partners.

Education & Experience

• Prior experience utilizing automated intake workflow system required.
• Prior new business intake or conflicts experience in a law firm environment required.
• Bachelor’s degree or higher preferred.

Compensation

Salary range: $75,000 – $85,000 annually (based on a 37.5‑hour work week). This range is only applicable for jobs performed in Chicago, IL. Salary within the range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills and business or organizational needs.

Equal Opportunity Employer

Alston & Bird LLP is an Equal Opportunity Employer that does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law in relation to our recruiting, hiring, and promoting practices.

Other Information

• Professional business references and a background screening will be required for all final applicants selected for a position.
• If you need assistance or an accommodation due to a disability you may contact [e-mail].
• Alston & Bird is not currently accepting resumes from agencies for this position.