New Berlin - Inbound Sales

SWAT Environmental; New Berlin (WI); On-site; USD 31,000 - 80,000; Full time

Benefits offered by this job

Insurance

401(k)

PTO and holidays

Onsite work

Job summary

SWAT Environmental in New Berlin, WI is seeking an Inbound Sales Representative to manage a high volume of residential sales and service calls. You will learn radon mitigation basics and guide customers through design, pricing, installation and ongoing service.

The position is onsite, Monday–Friday, 9:00 am–6:00 pm, with $15/hour base plus uncapped commission; first-year earnings average $60k–$80k. Benefits include medical/dental/vision, 401(k), PTO and holidays.

Qualifications

• 1+ years of phone-based customer service and/or sales experience.
• High school degree or equivalent.
• Proficiency in Office 365 programs (Outlook, Word, Excel, PowerPoint).
• Self-motivated with the ability to multi-task.
• Previous experience troubleshooting customers’ questions and/or issues over the phone.
• Excellent verbal and non-verbal skills.
• Experience thriving in a fast-paced environment.
• Ability to learn new products and services and communicate those effectively to customers.
• Experience scheduling appointments within the service industry.
• Military experience welcomed.

Responsibilities

• Handle a high volume of inbound sales and service calls.
• Discuss radon system design, pricing, installation and service details with customers.
• Produce residential proposals after site evaluations.
• Create real-time proposals and work orders in the CRM and guide customers through sales scripts.
• Coordinate installation and service appointments for field technicians.
• Attend trade shows or real estate office presentations as needed after training.

Skills

Phone-based customer service

Sales experience

Office 365

Multi-tasking

Excellent communication

Appointment scheduling

Military welcome

Education

High school degree or equivalent

Tools

CRM software

Job description

SWAT Environmental, the nation’s leading radon mitigation company, creates healthier homes and workplaces in neighborhoods everywhere. SWAT is committed to providing the highest quality radon mitigation solutions and to do so with unmatched customer service. We believe an environment centered on employee experience will drive our shared success.

We are seeking an Inbound Sales Representative who is organized, outgoing & efficient individual to join our sales and service office. The environment is fast paced, with a regular high volume of incoming sales and service calls from residential customers, builders/developers, real estate agents & property managers.

** This is an Onsite, Full Time, Mon-Fri, located in our office in New Berlin, WI - 53151 (near Cleveland & Moreland) **

• Learn the details of the radon mitigation industry and be able to discuss in detail how systems are designed, priced, installed and serviced.
• Answer a large volume of inbound sales & service calls.
• Produce residential proposals after site evaluations are conducted by field technicians.
• Create real-time proposals/work orders in a customized CRM system and lead customers through a detailed, in-house sales script.
• Manage logistics of installation and service appointments for our field technicians to optimize installation time and minimize drive time.
• May attend trade shows, real estate office presentations, industry conferences, etc. (following training).

Qualifications:

• 1+ years of phone-based customer service and/or sales experience.
• High school degree or equivalent.
• Proficiency in Office 365 programs (Outlook, Word, Excel, PowerPoint).
• Self-motivated with the ability to multi-task.
• Previous experience troubleshooting customers’ questions and/or issues over the phone.
• Excellent verbal and non-verbal skills.
• Experience thriving in a fast-paced environment.
• Ability to learn new products and services and communicate those effectively to customers.
• Experience scheduling appointments within the service industry
• Military definitely Welcome!!!

Compensation:

• $15/hour plus UNCAPPED commission (average first year earnings: $60-80,000)
• $1,500 biweekly minimum for first 4 weeks.
• Medical, dental, vision, life and disability insurance
• 401(k)
• Paid Time Off and paid holidays

Work Setting:

• Work will be onsite at New Berlin local officedaily; this is NOT a remote position.
• Monday – Friday, 9:00 am – 6:00 pm with a 1-hour unpaid lunch

About SWAT Environmental

SWAT Environmental is a company dedicated to creating safer environments by enhancing indoor air quality in homes and workplaces across the United States. As the nation’s leading radon mitigation company, SWAT Environmental is committed to creating healthier homes by reducing radon in homes – the #1 cause of lung cancer among non-smokers.

SWAT Environmental is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. SWAT Environmental strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local laws