Neurology RN Navigator: Care Coordination Leader

Banner Health; Phoenix (AZ); On-site; USD 85,000 - 100,000; Full time

Job summary

Banner Health in Scottsdale, Arizona seeks an experienced RN Navigator for our Neurology Clinic to support comprehensive care coordination from screening through treatment and beyond. The role involves collaborating with a multidisciplinary team, guiding patients and families, coordinating referrals and services, and ensuring informed decisions throughout the patient journey.

Training at Banner University Medical Center in Phoenix will occur until the Scottsdale facility opens in Feb 2027.

Qualifications

• Must possess a Bachelor's degree in nursing or related field.
• Requires a current RN license in the state of practice.
• BLS certification required.
• Requires a proficiency level typically achieved with 5 years clinical experience.
• Requires excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services, legal and financial aspects of diagnostic services and health services in specialty area.
• Requires effective communication and writing skills, good time management skills and knowledge of word processing and database software applications.
• Requires the ability to teach both clinical and non-clinical personnel regarding care and diagnostics services.
• Also requires a good understanding of process improvement.

Responsibilities

• Assess the patient’s plan of care and develop, implement, monitor and document the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs.
• Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations.
• Assists the patient/family through diagnostic services, treatment and care. Coordinates disease care using an interdisciplinary holistic approach, making appropriate referrals and consultations in coordination with physicians and providers.
• Ensures that the patient and family understand the diagnostic processes, care strategy and recommended actions, and are provided with appropriate information in coordination with physician and health care providers.
• Evaluates patient’s functional abilities and limitations. Determines if intervention is needed. Establishes treatment goals that are functional, measurable, patient related and reflect key limiting factors.
• Supports the patient and family during difficult decision-making periods. Assist in coordination of end of life care for patient and family and provides emotional support.
• Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
• Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team.

Skills

Care coordination

Clinical nursing

Communication

Time management

Teaching

Education

Bachelor's degree in nursing

Tools

Word processing

Database software

Job description

Banner Health in Scottsdale, Arizona seeks an experienced RN Navigator for our Neurology Clinic to support comprehensive care coordination from screening through treatment and beyond. The role involves collaborating with a multidisciplinary team, guiding patients and families, coordinating referrals and services, and ensuring informed decisions throughout the patient journey.

Training at Banner University Medical Center in Phoenix will occur until the Scottsdale facility opens in Feb 2027.