Medical Assistant I-Neurology

Nemours Children's Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Nemours Children’s Health in Jacksonville, FL seeks a Medical Assistant to support the Neurology team. The MA coordinates patient flow, assists in clinical data collection, and documents pertinent history in the medical record. You will assist with vaccines, point-of-care testing, labs, and equipment operation to support outpatient visits.

The role requires a high school diploma, healthcare/customer service experience, and BLS within three months. Medical Assistant certification is preferred.

Qualifications

• High School Diploma required.
• Healthcare and Customer Service experience. Educational experience can be counted for years of experience.
• Medical Assistant Certification preferred.
• Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.

Responsibilities

• Greet patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verify patient identity using two patient identifiers (name and date of birth).
• Prepare exam rooms, clinic equipment and computer technology for outpatient visits.
• Room patients and ensure required documents and diagnostic reports are available.
• Receive, unpack, store and inventory medications and clinic supplies.
• Perform point of care testing, document results, and assist with vaccines and routine labs.
• Operate required medical equipment and assist in patient care flow.
• Act as liaison between support services, clinical divisions and patients regarding care and wait times.
• Make confirmation calls to ensure visits are in confirmed status.

Skills

Healthcare experience

Customer service

Education

High School Diploma

Job description

Job Description

Nemours is seeking a Medical Assistant for our Neurology team in Jacksonville, FL. The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Essential Functions

• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
• Performs clinical duties to support the outpatient visit to include, but not limited to the following:
• Perform and document point of care testing, and controls.
• Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families
• Perform and collect routine laboratory specimens
• Operate required medical equipment.
• Assist in the flow of patient care
• Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in "confirmed" status prior to visit or per Department protocol

Requirements

High School Diploma required.

Healthcare and Customer Service experience. Educational experience can be counted for years of experience.

Medical Assistant Certification preferred.

Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.