Neurology Medical Assistant & Front Desk Specialist

Mount Auburn Professional Services, Inc.; Cambridge (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant/Medical Secretary for an outpatient Neurology and Sleep Medicine practice in Cambridge. The role combines patient care, rooming, vitals collection, medication reconciliation, and front-desk duties to ensure smooth patient flow.

You will document information in Epic, support scheduling, check-in/out, and communications with patients and providers. Strong organizational skills and patient-centered approach are essential.

Qualifications

• High School diploma or GED required.
• Bachelor's degree in Health Science preferred.

Responsibilities

• Welcome and room patients for Neurology and Sleep Medicine appointments.
• Obtain and document blood pressure, height, weight, and other vital signs.
• Review and update medication and allergy information.
• Complete medication reconciliation for each patient.
• Ask required screening questions, including fall-risk and health history questions.
• Communicate the reason for the visit, abnormal vital signs, and relevant patient information to the provider.
• Help manage patient flow and communication of delays.
• Maintain clean, stocked, and organized exam rooms.
• Support medication and radiology prior authorization processes.
• Document completed work accurately in Epic.
• Check patients in and out.
• Schedule appointments and coordinate follow-up care.
• Answer incoming telephone calls and route messages.
• Work within Epic In Basket and assigned work queues.
• Verify and update patient demographic and insurance information.
• Communicate professionally with patients, families, providers, and colleagues.
• Maintain patient confidentiality.
• Assist with coverage in other specialty practices when needed.

Skills

Vital signs

Medication reconciliation

Patient rooming

Epic In Basket

Communication

Education

High School diploma or GED

Bachelor's in Health Science (preferred)

Tools

Epic EHR

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Medical Assistant/Medical Secretary for an outpatient Neurology and Sleep Medicine practice in Cambridge. The role combines patient care, rooming, vitals collection, medication reconciliation, and front-desk duties to ensure smooth patient flow.

You will document information in Epic, support scheduling, check-in/out, and communications with patients and providers. Strong organizational skills and patient-centered approach are essential.