Neurology Front Office Specialist | Patient Access & Scheduling

Orlando Health, Inc.; Tampa, Northern (FL, KY); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Education & Career Growth

Health & Wellness

Financial & Retirement

Work-Life Balance

Family & Pet Support

Job summary

Florida Medical Clinic Orlando Health in Tampa, FL, is seeking a Front Office Assistant in the Neurology department. This full-time role supports ambulatory operations, handling patient registration, scheduling, and referrals under supervision.

The position emphasizes professional communication, accuracy in demographics and insurance data, and timely processing of records. It offers standard benefits and a Monday–Friday schedule, with opportunities for growth within Orlando Health.

Qualifications

• High School graduate or equivalent.
• Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Skills

Clerical experience

Education

High school diploma

Job description

Florida Medical Clinic Orlando Health in Tampa, FL, is seeking a Front Office Assistant in the Neurology department. This full-time role supports ambulatory operations, handling patient registration, scheduling, and referrals under supervision.

The position emphasizes professional communication, accuracy in demographics and insurance data, and timely processing of records. It offers standard benefits and a Monday–Friday schedule, with opportunities for growth within Orlando Health.