Neurology/Endocrinology- Receptionist - FT

Murfreesboro Medical Clinic; Murfreesboro (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading medical clinic in Murfreesboro seeks a Medical Receptionist to provide clerical support in the Endocrinology/Neurology departments. The role involves managing patient interactions, scheduling appointments, and ensuring compliance with HIPAA regulations. Ideal candidates will have strong communication skills and a professional demeanor.

Qualifications

• High School diploma or GED required.
• Experience preferred but not required.

Responsibilities

• Greet guests and incoming calls politely.
• Schedule appointments, tests, labs, or referrals.
• Maintain a clean work area and adhere to HIPAA guidelines.

Skills

Effective communication

Professional demeanor

Teamwork attitude

Ability to prioritize

Calm reaction in stress

Computer proficiency

Education

High School diploma or GED

Job description

Main Campus - 1272 Garrison Drive, Murfreesboro, Tennessee, United States of America

Job Description

Posted Monday, April 28, 2025 at 5:00 AM

Policy Name

Medical Receptionist Job Description and Responsibilities

Department

Job Title

Medical Receptionist

Job Description

To provide clerical support in the Endocrinology/Neurology departments, adhere to all policies and procedures of MMC, and meet the needs of patients through a teamwork approach.

Working Conditions

Work is performed in an office setting involving frequent telephone contact and face-to-face communication with patients. Interactions are constant and may be interruptive. Possible exposure to communicable diseases, toxic substances, bodily fluids, and other medical environment conditions. Activities may include walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients, and sitting for extended periods. Occasional stress from multiple responsibilities may occur.

Job Responsibilities

1. Represent MMC in a courteous and professional manner.
2. Greet guests and incoming calls politely, promptly, and helpfully.
3. Take accurate messages with all required information.
4. Be punctual and prepared at your workstation.
5. Utilize email for important messages and updates; read emails regularly.
6. Be flexible to stay past scheduled hours if needed to meet patient needs.
7. Prepare and process fee tickets, patient forms, etc., for appointments.
8. Collect co-payments, deductibles, co-insurance, or other balances.
9. Schedule appointments, tests, labs, or referrals.
10. Prepare daily deposit and maintain cash handling procedures.
11. Obtain accurate demographic and insurance information for billing.
12. Provide prompt, efficient, and accurate patient service.
13. Maintain a clean work area and adhere to HIPAA and OSHA guidelines.
14. Follow MMC policies and procedures.
15. Perform other duties as assigned with instruction.

Required Skills

• Effective communication with co-workers, providers, and patients.
• Professional and compassionate demeanor.
• Ability to prioritize and manage multiple tasks efficiently.
• Teamwork attitude and flexibility.
• Calm and competent reaction in stressful situations.
• Proficiency with necessary computer systems and programs.

Education/Experience Requirements

• High School diploma or GED.
• Experience preferred but not required.

MMC Vision, Mission, and Values

Vision: To be a leading contributor to community health through programs that promote wellness, diagnosis, and treatment of disease.

Mission: To improve community health via quality, accessible, and cost-effective medical and surgical care for Middle Tennessee residents.

Values: Progressive, responsive, collaborative, professional, ethical, socially responsible, and team-oriented management and leadership.

*This description provides basic guidelines and is not exhaustive. Responsibilities, skills, and conditions may evolve over time.*