FT Medical Receptionist - Infusion Center - Spring Hill, TN

TwelveStone Health Partners; Thompson's Station (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated full-time Medical Receptionist for its Infusion Center. This role is pivotal in providing exceptional service to patients with chronic conditions, ensuring a smooth operational flow. Responsibilities include scheduling appointments, managing patient data, and maintaining a welcoming environment. The ideal candidate will demonstrate compassion, strong communication skills, and a commitment to teamwork. Join a forward-thinking organization that values patient-centered care and offers a dynamic work environment focused on improving health outcomes.

Qualifications

• Minimum 2 years of experience as a receptionist or in a similar administrative role.
• Must be proficient in MS Office and comfortable with technology.

Responsibilities

• Schedule patient appointments and collect data from patients.
• Greet patients and families, answer phone calls and check in patients.

Skills

Verbal and written communication skills

Attention to detail

Problem solving

Organizational skills

Compassionate

Education

High school diploma or GED

Certified as a Medical Assistant

Tools

MS Office

Job description

Career Opportunities with TwelveStone Health Partners

FT Medical Receptionist - Infusion Center - Spring Hill, TN

TwelveStone Health Partners is focused on the medication needs of patients with chronic, complex and rare conditions. For more than 35 years, TwelveStone Health has been dedicated to finding new ways to deliver care designed around the patient. Chronic conditions include Multiple Sclerosis, Cystic Fibrosis, Hemophilia, Crohn’s Disease, Growth Deficiency, HIV, Leukemia, and many others.

TwelveStone Health Partners supports the transition from acute to post-acute care environments and the journey from sickness to health. We are currently licensed in 50 states.

We are currently hiring a full-time Medical Receptionist for our Infusion Center located in Spring Hill, TN. This position is responsible for greeting incoming patients and performing other clerical/administrative duties to support the Infusion Center while supporting and demonstrating TwelveStone’s values and philosophies in the accomplishment of our mission. This position is not eligible for telework.

• Schedule patient appointments. Receive and sort mail, scan documents, etc.
• Collects data from patients, including insurance information, demographics, and home medication lists.
• Verifies benefits prior to Infusion Center appointments.
• Collects Out of Pocket/Co-insurance payments from patients.
• Greets patients and families, answer phone calls and direct calls to appropriate person. Check in patients for the infusion center appointments.
• Sets up, cleans, and disinfects exam rooms and medical equipment and maintains stock of medications and medical supplies. Practices safety, environmental, and/or infection control methods. (Medical Assistant)
• Must report to work on time, maintain acceptable attendance and perform other duties as assigned.
• Provide coverage for four 8-hour shifts per week; hours of operation (7:30AM-4PM).

The successful candidate will possess the following knowledge, skills and abilities:

• Education High school diploma or GED required. Certified as a Medical Assistant preferred.
• Experience: Minimum 2 years of experience as a receptionist or similar administrative role, medical practice setting/reception preferred. Must be proficient in MS Office and use to other technology.
• Functional Competencies: Compassionate, maintains confidentiality, team player, collaboration, problem solving, critical thinking, verbal and written communication skills, attention to detail, organization skills, flexible, agile.