Neurology Clinic Scheduler & Admin

Mass General Brigham; Dover (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham's Wentworth-Douglass Physician Corporation seeks a 36-hour Clinic/Practice Assistant to join our Neurology team in Dover, NH, Tuesday through Friday, 7:30 am–5 pm. This role blends administrative and clinical support to ensure efficient patient care and smooth practice operations.

Duties include scheduling, check-in/out, answering calls, billing forms, and maintaining patient records. A High School Diploma is required; CMAA is preferred.

Qualifications

• High School Diploma or Equivalent required.
• CMAA - preferred (Certified Medical Administrative Assistant).
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• May be required to accept co-payments.
• Acts as 'Super User' for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.

Skills

Office Suite

Time management

Communication

Phone handling

Organization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's Wentworth-Douglass Physician Corporation seeks a 36-hour Clinic/Practice Assistant to join our Neurology team in Dover, NH, Tuesday through Friday, 7:30 am–5 pm. This role blends administrative and clinical support to ensure efficient patient care and smooth practice operations.

Duties include scheduling, check-in/out, answering calls, billing forms, and maintaining patient records. A High School Diploma is required; CMAA is preferred.