Networks TOAI Intern

Ericsson; Plano (TX); On-site; USD 28,000 - 48,000; Full time

Job summary

Ericsson is seeking a motivated intern to support Technology/IT Operations and AI Automation within cellular networking services in Plano, TX. The role offers hands-on experience building tools, automating workflows, and enhancing data quality to reduce errors.

You will identify automation opportunities, document requirements, and prototype AI-assisted solutions for improving deployment and operational efficiency in RAN projects.

Qualifications

• Strong analytical and problem-solving abilities.
• Proficiency with spreadsheets, databases, or basic programming (Python, scripting).
• Clear written and verbal communication.
• Ability to work in cross-functional teams and adapt to dynamic environments.

Responsibilities

• Work with RAN engineering, construction, field operations, project management, and business teams to identify automation opportunities.
• Document current workflows, process requirements, data sources, bottlenecks, and expected outcomes.
• Develop or enhance scripts, applications, dashboards, integrations, and automation frameworks.
• Prototype AI-assisted solutions for document processing, reporting, data validation, knowledge retrieval, and workflow support.
• Automate repetitive activities such as data entry, file organization, status reporting, quality checks, notifications, and system updates.
• Integrate internal tools and approved third-party platforms using APIs, databases, and automation technologies.

Skills

Python

Data analysis

Cross-functional teamwork

Communication

Job description

Join our Team

Location: Plano, TX.

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About this opportunity

We are seeking a motivated intern to support our Technology/IT Operations and AI Automation function within the cellular networking services business. This role provides hands‑on experience developing tools and automation solutions that improve RAN deployment, engineering, construction, and operational workflows.

The intern will collaborate with technical and business teams to identify repetitive manual processes, document requirements, prototype solutions, and support the deployment of automation that increases efficiency, improves data quality, and reduces errors.

What you will do

• Work with RAN engineering, construction, field operations, project management, and business teams to identify automation opportunities.
• Document current workflows, process requirements, data sources, bottlenecks, and expected outcomes.
• Develop or enhance scripts, applications, dashboards, integrations, and automation frameworks.
• Prototype AI‑assisted solutions for document processing, reporting, data validation, knowledge retrieval, and workflow support.
• Automate repetitive activities such as data entry, file organization, status reporting, quality checks, notifications, and system updates.
• Integrate internal tools and approved third‑party platforms using APIs, databases, and automation technologies.
• Clean, organize, transform, and validate operational data used in automation and reporting.
• Develop test cases and perform functional, integration, and user‑acceptance testing.
• Document system designs, configurations, code, operating procedures, and troubleshooting steps.
• Monitor deployed solutions, investigate issues, and recommend performance or reliability improvements.
• Collect user feedback and refine tools to improve usability and business value.
• Maintain project trackers and prepare progress reports covering accomplishments, risks, issues, and upcoming activities.
• Follow company and customer requirements for cybersecurity, data privacy, access control, confidentiality, and responsible AI use.
• Escalate technical risks, data‑quality concerns, and security issues to the appropriate team lead.

The skills you bring

• Strong analytical and problem‑solving abilities
• Proficiency with spreadsheets, databases, or basic programming (Python, scripting)
• Clear written and verbal communication
• Ability to work in cross‑functional teams and adapt to dynamic environments
• Familiarity with project management, data analysis, or IT operations (preferred but not required)
• Comfort learning telecommunications concepts and technical tools
• Telecommunications infrastructure, RAN architecture, and network deployment fundamentals
• RF principles, network optimization techniques, and performance metrics
• Construction project workflows, site logistics, and operational best practices
• Project and program management tools, methodologies, and governance
• Automation frameworks, scripting, and tools relevant to network operations
• Data analysis and visualization for network performance and operational insights
• Cross‑functional collaboration in a complex, regulated industry

Ericsson uses a merit‑based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: Software Developer

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience.