Networking Director

Collin College; McKinney (TX); On-site; USD 106,000 - 130,000; Full time

Job summary

Collin College is seeking an experienced technology leader to manage the ongoing maintenance and monitoring of the college data network at the McKinney campus. The role provides technical guidance under Technical Services leadership and focuses on stability, reliability, and performance.

The position requires a Bachelor’s degree and substantial IT leadership experience, with a strong emphasis on network operations, ITSM, and enterprise architecture.

Qualifications

• Bachelor’s degree in Information Technology or related field.
• 7+ years in Information Technology with at least 3 years in a formal leadership role.
• Familiarity with ITSM principles and service delivery practices.

Responsibilities

• Provide leadership, oversight, coaching, mentoring, and performance management for network engineering and telecom staff.
• Establish work priorities and allocate resources to balance operational support and strategic initiatives.
• Ensure adherence to ITSM practices and service delivery standards.
• Provide technical leadership for enterprise network architecture and infrastructure governance.
• Oversee data center operations, LAN/WAN, and telecommunications hardware.
• Coordinate system design, security analysis, standards, and project management.
• Develop KPIs and service metrics aligned with institutional priorities.
• Manage documentation and vendor relationships for network systems.

Skills

Network engineering

IT service management

Enterprise network architecture

Communication & collaboration

Education

Bachelor's degree

Job description

2200 W. University Drive, McKinney, Texas, 75071

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Ensure quality and responsive services through management and delivery of ongoing preventative maintenance, assessment, and proactive monitoring of the Collin College data network. Will provide technical guidance and support with the direction and leadership of the Technical Services leadership. Responsible for a mission critical service requiring stability, reliability, and performance optimization.

Required Qualifications:

Essential Duties and Responsibilities

• Provide leadership, oversight, coaching, mentoring, and performance management for network engineering, Cisco network operations, and telecommunications staff.
• Establish work priorities and allocate departmental resources to balance operational support and strategic initiatives.
• Ensure adherence to best practices and proven methodologies to promote continuous information operations and the integration of new value-added technical services and technology.
• Provide technical leadership for enterprise network architecture, standards, and infrastructure governance.
• Maintenance and support of data center operations, LAN/WAN architecture, network hardware, telecommunications hardware and distributed antennas systems (DAS) for in-house cellular services.
• Provide network design, security analysis/design and implementation, definition and coordination of standards, project management, and technology research.
• Develop departmental goals, objectives, key performance indicators (KPIs), and service metrics aligned with institutional priorities.
• Manage staff to maintain up-to-date system and network documentation and inventories.
• Work with general contractors and project managers to ensure system(s) implementation, enhancement, and maintenance tasks proceed according to construction project timelines.
• Manage system documentation and procedures for identified systems. Monitor and assess system(s) and solution(s) effectiveness over time.
• Assist in the performance of business requirement analyses with functional user groups and map these requirements to appropriate existing and/or new software solutions for implementation.
• Oversee vendor relationships as it relates to maintenance, enhancements, and implementation of upgraded or new LAN/WAN, and telecommunications systems.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.

Knowledge, Skills, and Abilities

• Knowledge and experience with network, infrastructure, telecommunications technologies and protocols.
• Strong knowledge of IT Service Management (ITSM) principles, change management, incident management, problem management, and service delivery best practices.
• Excellent oral, written, and interpersonal communication and presentation skills.
• State & Federal Regulatory Knowledge: Familiarity with higher ed data mandates including FERPA, HIPAA, CJIS, and Texas State DIR security frameworks.
• Ability to facilitate problem-solving among administrative groups with varying needs and priorities, and to communicate well with administrative users, technical staff, and senior management.
• Ability to establish and monitor Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational metrics.

Physical Demands, Working Conditions and Physical Effort

Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, stooping, kneeling, crouching, and reaching, plus climbing and balancing. Incumbents may be subjected to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises. Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.

Occasional physical effort required.

Requirements

Bachelor’s degree and (7) seven years in Information Technology, with at least (3) three years in a formal leadership role.

Associate degree an additional (2) years of directly related experience may be substituted for the required education and experience.

Preferred

Possess one of more of the following certifications:

• ITIL Foundations
• Certified Information Systems Security Professional (CISSP)

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check and a continuous DPS agency review.**

Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

This position is based at the McKinney campus and requires regular on-site attendance. This is not a remote position.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Employment Type:

Full time

Hiring Minimum

$106,480.00

Hiring Maximum

$129,853.00

Compensation is determined based on experience.

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.