Network & VoIP Administrator

D.A. Davidson; Great Falls (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) and ESOP contribution

Generous sick and vacation leave

Tuition Reimbursement

Charitable gift-matching program

Job summary

D.A. Davidson in Great Falls, Montana, is seeking a Network Support Specialist to directly support its computer networks. This role involves resolving technical tickets, supporting VoIP solutions, and ensuring effective communication with employees. The ideal candidate possesses a Bachelor's degree or equivalent experience in network management and is proficient in WAN/LAN technologies.

The position offers a competitive salary and comprehensive benefits, including medical, dental, and vision coverage, as well as opportunities for professional development and tuition reimbursement.

Qualifications

• Bachelor’s degree or 2 years of network management experience.
• Solid understanding of WAN/LAN technology.
• Experience with TCP/IP, IPv4/IPv6, DHCP, and DNS.
• Preferred experience with Cisco, Meraki, Palo Alto, or Avaya.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Support network performance and resolve technical issues.
• Install and support VoIP solutions and phone systems.
• Create user documentation and train end users.
• Manage IT incidents and ticket management.

Skills

WAN/LAN technology

TCP/IP

Cisco

Communication skills

Customer service skills

Teamwork

Network security

Education

Bachelor’s degree in relevant field

Network management experience

Tools

Microsoft Office

VoIP solutions

Job description

D.A. Davidson in Great Falls, Montana, is seeking a Network Support Specialist to directly support its computer networks. This role involves resolving technical tickets, supporting VoIP solutions, and ensuring effective communication with employees. The ideal candidate possesses a Bachelor's degree or equivalent experience in network management and is proficient in WAN/LAN technologies.

The position offers a competitive salary and comprehensive benefits, including medical, dental, and vision coverage, as well as opportunities for professional development and tuition reimbursement.