Network & Unified Communications Engineering Manager

Nebraska Medicine

United States

Hybrid

USD 140,000 - 170,000

Full time

12 days ago

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Job summary

Nebraska Medicine is seeking an experienced Manager, Network & Unified Communications Engineering to lead the engineering and operations of enterprise networking and UC across Nebraska Medicine and UNMC.

This hands-on leadership role balances 24/7 reliability with modernization, guiding teams in data center, cloud connectivity, VoIP, collaboration, and contact center technologies to support patient care, education, and research.

Qualifications

Minimum of 10 years progressive network/voice engineering experience.
Minimum of 3 years leading technical teams with 24×7 operational accountability.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
Hands‑on expertise with enterprise routing/switching, wireless, SD‑WAN, load‑balancing, DNS/DHCP, SIP trunking, QoS, and UC/collaboration.
Experience with contact center platforms and call‑flow/IVR design.
Mastery of ITIL processes (incident, change, problem) and service reporting.
Strong vendor management and budgeting experience.

Responsibilities

Lead engineering and operations of enterprise data networking and unified communications across Nebraska Medicine and UNMC.
Own the strategy, reliability, and lifecycle of LAN/WAN, wireless, data center and cloud networking, VoIP, collaboration platforms, and contact center technologies.
Ensure secure, resilient connectivity and communication services that enable patient care, education, and research.
Partner with Information Security, Platform Engineering, Data Center Operations, clinical and academic stakeholders, vendors, and IT leadership.
Guide engineers through complex challenges and drive modernization while keeping critical services running.