Manager Network & Unified Communications Engineering

Nebraska Medicine; Omaha (NE); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Tuition assistance

Clarkson College discount (35%)

Career advancement opportunities with

Job summary

Nebraska Medicine seeks a seasoned Manager to lead Network & Unified Communications Engineering across our multi-site health network. You’ll guide enterprise data networking, VoIP, collaboration platforms, and contact center technologies, balancing reliability with modernization to support patient care, education, and research.

In this role you’ll oversee 24x7 operations, partner with IT leadership and security, manage budgets, and mentor technical teams to deliver secure, resilient connectivity

Qualifications

• Minimum 10 years progressive network/voice engineering experience, multi-site environments.
• Minimum 3 years leading technical teams with 24x7 accountability.
• Hands-on expertise with routing/switching, wireless, SD-WAN, load-balancing, DNS/DHCP, SIP trunking, QoS, UC/collaboration.
• Experience with contact center platforms and call-flow/IVR design.
• Mastery of ITIL processes and service reporting.
• Vendor management and budgeting experience.

Responsibilities

• Lead engineering and operations of enterprise networking and UC across Nebraska Medicine and UNMC.
• Own strategy, reliability, and lifecycle of LAN/WAN, wireless, data center and cloud networking, VoIP, collaboration, and contact centers.
• Ensure secure, resilient connectivity enabling patient care, education and research.
• Collaborate with Security, Platform Engineering, and IT leadership to modernize while keeping services running.

Skills

Network engineering

Voice engineering

Team leadership

ITIL processes

Vendor management

Budgeting

CCNP/CCIE

Cloud networking

Education

Bachelor’s degree in CS/IS/Engineering

Tools

SIP trunking

DNS/DHCP

UC/collaboration platforms

Azure VNets/VWAN

AWS VPC/Transit Gateway

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:First Shift (United States of America)Manager Network & Unified Communications EngineeringLead the technology that keeps Nebraska Medicine connected.Nebraska Medicine is looking for an experienced Manager, Network & Unified Communications to lead the engineering and operations of enterprise networking and unified communications across Nebraska Medicine and UNMC. This is an opportunity to lead highly technical teams responsible for the connectivity and communication services that support patient care, education, research, and critical business operations across a complex, multi-site environment.In this role, you’ll balance 24/7 operational reliability with modernization and long-term strategy , leading efforts across enterprise networking, wireless, SD-WAN, data center and cloud connectivity, VoIP, collaboration, and contact center technologies. You’ll partner closely with Information Security, Platform Engineering, Data Center Operations, clinical and academic stakeholders, vendors, and IT leadership to strengthen resiliency, reduce technical debt, and build the digital foundation for the future.If you are a hands-on technical leader who can guide engineers through complex challenges, drive modernization while keeping critical services running, and translate technology strategy into reliable outcomes, we’d love to hear from you. This is a primarily remote role with the opportunity to make a meaningful impact on technology that ultimately supports exceptional patient care.Details: Manager Network & Unified Communications EngineeringCandidate must live in Nebraska or IowaThis is a hybrid position, must be able to work on campusPreferred consideration will be given to applicants with Cisco collaboration/voice certifications; CCNP/CCIE or equivalent networking certifications; Palo Alto, ITIL, or PMP experience; cloud networking experience with Azure, AWS, hybrid connectivity, segmentation, or automation.Resume REQUIRED for considerationWhy Work at Nebraska Medicine?Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the pat h.Be part of something extraordinary at Nebraska Medicine!The Manager Network and Unified Communications Engineering leads the engineering and operations of enterprise data networking and unified communications across Nebraska Medicine and UNMC. Owns the strategy, reliability, and lifecycle of LAN/WAN, wireless, data center and cloud networking, VoIP, collaboration platforms, and contact center technologies. Ensures secure, resilient connectivity and communication services that enable patient care, education, and research.Required Qualifications: Manager Network & Unified Communications• Minimum of 10 years progressive network/voice engineering experience, including large, complex, multi‑site environments required.• Minimum of 3 years leading technical teams with 24×7 operational accountability required.• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field or equivalent experience required.• Hands‑on expertise with enterprise routing/switching, wireless, SD‑WAN, load‑balancing, DNS/DHCP, SIP trunking, QoS, and UC/collaboration required.• Experience with contact center platforms and call‑flow/IVR design required.• Demonstrated mastery of ITIL processes (incident, change, problem) and service reporting required.• Strong vendor management and budgeting experience required.Preferred Qualifications: Manager Network & Unified Communications• Healthcare delivery organization experience and familiarity with clinical communications preferred.• Certifications: CCNP/CCIE (or equivalent vendor certs), Cisco Collaboration/Voice, Palo Alto, ITIL, PMP preferred.• Cloud networking: Azure VNets/VWAN, AWS VPC/Transit Gateway, hybrid connectivity preferred.• Zero Trust segmentation, micro‑segmentation, NAC, and network automation (IaC/APIs) preferred.Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.