Manager Network & Unified Communications Engineering

Nebraska Medicine; United States; Hybrid; USD 140,000 - 170,000; Full time

Job summary

Nebraska Medicine is seeking an experienced Manager, Network & Unified Communications Engineering to lead the engineering and operations of enterprise networking and UC across Nebraska Medicine and UNMC.

This hands-on leadership role balances 24/7 reliability with modernization, guiding teams in data center, cloud connectivity, VoIP, collaboration, and contact center technologies to support patient care, education, and research.

Qualifications

• Minimum of 10 years progressive network/voice engineering experience.
• Minimum of 3 years leading technical teams with 24×7 operational accountability.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Hands‑on expertise with enterprise routing/switching, wireless, SD‑WAN, load‑balancing, DNS/DHCP, SIP trunking, QoS, and UC/collaboration.
• Experience with contact center platforms and call‑flow/IVR design.
• Mastery of ITIL processes (incident, change, problem) and service reporting.
• Strong vendor management and budgeting experience.

Responsibilities

• Lead engineering and operations of enterprise data networking and unified communications across Nebraska Medicine and UNMC.
• Own the strategy, reliability, and lifecycle of LAN/WAN, wireless, data center and cloud networking, VoIP, collaboration platforms, and contact center technologies.
• Ensure secure, resilient connectivity and communication services that enable patient care, education, and research.
• Partner with Information Security, Platform Engineering, Data Center Operations, clinical and academic stakeholders, vendors, and IT leadership.
• Guide engineers through complex challenges and drive modernization while keeping critical services running.

Skills

Network engineering

Team leadership

Enterprise routing/switching

Wireless & SD-WAN

DNS/DHCP & QoS

SIP trunking & UC

Contact center & IVR

ITIL processes

Vendor management & budgeting

Education

Bachelor’s degree in CS/IS/Engineering

Tools

Cisco networking gear

Palo Alto

Azure / AWS cloud networking

Network automation (IaC/APIs)

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: First Shift (United States of America)

Manager Network & Unified Communications Engineering Lead

Lead the technology that keeps Nebraska Medicine connected. Nebraska Medicine is looking for an experienced Manager, Network & Unified Communications to lead the engineering and operations of enterprise networking and unified communications across Nebraska Medicine and UNMC. This is an opportunity to lead highly technical teams responsible for the connectivity and communication services that support patient care, education, research, and critical business operations across a complex, multi-site environment. In this role, you’ll balance 24/7 operational reliability with modernization and long-term strategy, leading efforts across enterprise networking, wireless, SD-WAN, data center and cloud connectivity, VoIP, collaboration, and contact center technologies. You’ll partner closely with Information Security, Platform Engineering, Data Center Operations, clinical and academic stakeholders, vendors, and IT leadership to strengthen resiliency, reduce technical debt, and build the digital foundation for the future. If you are a hands‑on technical leader who can guide engineers through complex challenges, drive modernization while keeping critical services running, and translate technology strategy into reliable outcomes, we’d love to hear from you. This is a primarily remote role with the opportunity to make a meaningful impact on technology that ultimately supports exceptional patient care.

Details:

Manager Network & Unified Communications Engineering Candidate must live in Nebraska or Iowa. This is a hybrid position, must be able to work on campus. Preferred consideration will be given to applicants with Cisco collaboration/voice certifications; CCNP/CCIE or equivalent networking certifications; Palo Alto, ITIL, or PMP experience; cloud networking experience with Azure, AWS, hybrid connectivity, segmentation, or automation.

Resume REQUIRED for consideration

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

Benefits and Support

• Enjoy up to $5,000/year in tuition assistance
• A 35% discount at Clarkson College
• Career advancement opportunities with covered educational costs
• Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path

The Manager Network and Unified Communications Engineering leads the engineering and operations of enterprise data networking and unified communications across Nebraska Medicine and UNMC. Owns the strategy, reliability, and lifecycle of LAN/WAN, wireless, data center and cloud networking, VoIP, collaboration platforms, and contact center technologies. Ensures secure, resilient connectivity and communication services that enable patient care, education, and research.

Required Qualifications

• Minimum of 10 years progressive network/voice engineering experience, including large, complex, multi‑site environments required.
• Minimum of 3 years leading technical teams with 24×7 operational accountability required.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field or equivalent experience required.
• Hands‑on expertise with enterprise routing/switching, wireless, SD‑WAN, load‑balancing, DNS/DHCP, SIP trunking, QoS, and UC/collaboration required.
• Experience with contact center platforms and call‑flow/IVR design required.
• Demonstrated mastery of ITIL processes (incident, change, problem) and service reporting required.
• Strong vendor management and budgeting experience required.

Preferred Qualifications

• Healthcare delivery organization experience and familiarity with clinical communications preferred.
• Certifications: CCNP/CCIE (or equivalent vendor certs), Cisco Collaboration/Voice, Palo Alto, ITIL, PMP preferred.
• Cloud networking: Azure VNets/VWAN, AWS VPC/Transit Gateway, hybrid connectivity preferred.
• Zero Trust segmentation, micro‑segmentation, NAC, and network automation (IaC/APIs) preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.

Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.