Network / UC Specialist (VTC/Circuits)

Ddc Dine; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Paid Time Off

Job summary

Diné Development Corporation (DDC) seeks a Network / UC Specialist (VTC/Circuits) to manage telecommunications circuits and support unified communications in secure environments. You will coordinate TSRs, track issues, and produce timely reporting to ensure continuity of operations.

The role requires 3+ years in circuit management or telecom support, with a TS clearance and preferred CCNA/Security+. Travel may be needed. Competitive benefits accompany full-time employment.

Qualifications

• 3+ years circuit management, telecom, VTC, or network support.
• Bachelor’s degree in IT/Business preferred; equivalent experience considered.
• Active Top Secret (TS) clearance required.

Responsibilities

• Manage end-to-end lifecycle of telecommunications circuits including TSRs, web orders, and service provisioning.
• Coordinate with external service providers to ensure timely delivery and validate services against TSOs.
• Provide operational support for VTC environments, including installation, maintenance, upgrades, and troubleshooting.

Skills

VTC coordination

Circuit management

Telecom provisioning

Documentation

Security clearance

Education

Bachelor’s degree in IT/Business

Tools

VTC equipment

DISA circuit workflows

Job description

Network / UC Specialist (VTC/Circuits)

We are seeking a Network / UC Specialist (VTC/Circuits) to provide circuit management and unified communications support to sustain reliable connectivity and conferencing capabilities in secure environments. This role coordinates telecommunications service actions, supports VTC readiness, tracks issues through closure, and produces time-sensitive reporting and documentation required for operational continuity.

Responsibilities

Manage the end-to-end lifecycle of telecommunications circuits, including submitting and tracking Telecommunications Service Requests (TSRs), web orders, and service provisioning activities while coordinating with external service providers to ensure timely delivery and validating services against authorized Telecommunications Service Orders (TSOs). Maintain comprehensive circuit inventory records, historical documentation, and configuration data, conducting periodic audits, revalidations, and compliance reviews to ensure accuracy, accountability, and adherence to organizational standards. Provide operational support for Video Teleconferencing (VTC) environments, including installation, maintenance, upgrades, and troubleshooting of conferencing hardware, software, codecs, displays, and related communications equipment to ensure high system availability and performance. Monitor and troubleshoot VTC network connectivity, bandwidth utilization, and telecommunications services, coordinating conference support activities and rapidly resolving connectivity, service, and performance issues to minimize operational disruptions. Prepare and deliver circuit completion, exception, and status reports within established timelines, while providing recurring updates to leadership and stakeholders on open telecommunications and VTC issues, service requests, and project progress. Other duties as assigned.

Qualifications

• Years of Experience: 3+ years circuit management, telecom, VTC, or network support.
• Education Level: Bachelor’s degree in IT/Business (preferred); equivalent experience considered.
• Clearance Requirements: Must have active Top Secret (TS) clearance.
• Certification Requirements: CompTIA Security+ or CCNA (preferred).
• Travel may be required for role.
• Any other work-related qualifications needed for the role: Working knowledge of DISA circuit processes and telecom workflows; strong documentation and customer coordination skills.

About Us

About Us Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Benefits

• Benefits Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off.
• Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.

Equal Opportunity & Compliance Statement

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify. DDC is committed to providing equal employment opportunities to all applicants and employees.