Network & Telecom Transition Lead — IT Services

General Dynamics Corporation; Martinsburg, Northern (WV, KY); Hybrid; USD 115,000 - 155,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

GDIT is seeking a Telecom Transition Manager to lead the coordinated transition of network and telecommunications services into steady-state operations for VA OIT. You will ensure a smooth handoff, maintain documentation, and mentor teammates in transition best practices.

Hybrid role based in Martinsburg, WV with some Austin, TX work, requiring onsite presence a few days weekly. A strong background in WAN/LAN, SD-WAN, telecom, and ITIL concepts is essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience delivering telecom or IT services for large or complex organizations.
• Experience leading service transitions, migrations, or operational handoffs.
• Familiarity with WAN/LAN, SD-WAN, telecom services, or cloud-connected networking.
• Understanding of basic ITIL service transition concepts and NOC workflows.
• Experience developing SOPs, runbooks, or transition documentation.
• General knowledge of cybersecurity frameworks (NIST, TIC, Zero Trust).
• Strong communication and coordination skills across technical and business teams.

Responsibilities

• Lead the end-to-end transition of network and telecom services with minimal service disruption.
• Review existing technical and operational documentation to understand requirements and workflows.
• Participate in knowledge-transfer activities and learn tools, SOPs, and processes from the outgoing contractor.
• Ensure access, accounts, and onboarding steps are completed for a successful transition.
• Oversee development of transition materials such as runbooks, SOPs, and readiness checklists.
• Coordinate with engineering, NOC, operations, and security teams to prepare TIC, SD-WAN, WAN/LAN, and telecom services for production.
• Support high-level troubleshooting and escalation needs during transition.
• Communicate transition progress, risks, and key milestones to stakeholders.
• Contribute to vendor evaluations, technology assessments, and pilot activities.
• Mentor team members and promote best practices in transition planning.

Skills

Enterprise IT

Network Infrastructures

Telecommunications

Education

Bachelor's degree or equivalent

Job description

GDIT is seeking a Telecom Transition Manager to lead the coordinated transition of network and telecommunications services into steady-state operations for VA OIT. You will ensure a smooth handoff, maintain documentation, and mentor teammates in transition best practices.

Hybrid role based in Martinsburg, WV with some Austin, TX work, requiring onsite presence a few days weekly. A strong background in WAN/LAN, SD-WAN, telecom, and ITIL concepts is essential.