Network Technician/Systems Technician

General Dynamics Information Technology; Topeka (KS); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

General Dynamics Information Technology is seeking a Network Control Technician to provide technical assistance to USPS end users and to support mission-critical hardware and software systems in a on-site Topeka, KS environment. The role includes complex troubleshooting, training, and integration tasks critical to mission success.

The successful candidate will perform primary technical support, including after-hours coverage, and will use tools such as Git, UFT, and SQLDeveloper to support

Qualifications

• 3–7 years of relevant experience
• Ability to obtain and maintain a Public Trust clearance
• On-site in Topeka, KS

Responsibilities

• Provides technical assistance and training to end-users. Complex hardware and software support responsibilities, as well as increased skills in such areas as troubleshooting, application support, hardware installation, hardware/software integration, evaluation of vendor software packages, interface with external hardware/software vendors, or customer service responsibilities.
• Primary Technical Support for end users, including off-hours support. Installs, modifies, configures, upgrades, and troubleshoots personal computer hardware and software; installs, configures, and maintains peripheral equipment (printers, scanners, monitors, keyboards, IP phones, etc.).
• Diagnoses hardware, software, and end-user problems and takes remedial actions. Assists with the implementation of procedural changes. Install, modify, configure, upgrade, and troubleshoot application related software, including, but not limited to, Microsoft products, Oracle Products, Developer Tools (Git, UFT, SQLDeveloper, etc.), virus protection, and general office automation.

Skills

Computer Hardware

Networking Hardware

Software Support

Git

UFT

SQLDeveloper

Oracle

Education

Bachelor's degree in a relevant field

Job description

Job Qualifications

Computer Hardware, Networking Hardware, Software Support

Job Description

Type of Requisition

Regular

Clearance Level Must Currently Possess

None

Clearance Level Must Be Able To Obtain

None

Public Trust/Other Required

MBI (T2)

Job Family

Technical Support Services

Skills

Job Qualifications: Computer Hardware, Networking Hardware, Software Support

Certifications

None

Experience

3 + years of related experience

US Citizenship Required

No

Job Description

Own your opportunity to provide technical assistance to end users of the United States Postal Service. As a Network Control Technician, you’ll see the bigger picture on mission initiatives and where your career can go at GDIT.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Network Control Technician, the work you’ll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in technical support functions at USPS.

We are seeking a seasoned Network Control Technician to join our team. This candidate will play a critical role in providing technical assistance and training to end users.

Key Responsibilities

Provides technical assistance and training to end-users. Complex hardware and software support responsibilities, as well as increased skills in such areas as troubleshooting, application support, hardware installation, hardware/software integration, evaluation of vendor software packages, interface with external hardware/software vendors, or customer service responsibilities.

Principal Duties/Responsibilities

Primary Technical Support for end users, including off-hours support. Installs, modifies, configures, upgrades, and troubleshoots personal computer hardware and software Installs, configures, and maintains peripheral equipment (e.g. printers, scanners, monitors, keyboards, IP phones, etc.). Physical maintenance of networking equipment (Wireless Access Points, Cisco switches, ethernet cabling), including replacing failed access points and network switches. Diagnoses hardware, software, and end-user problems and takes remedial actions. Assists with the implementation of procedural changes. Install, modify, configure, upgrade, and troubleshoot application related software, including, but not limited to, Microsoft products, Oracle Products, Developer Tools (Git, UFT, SQLDeveloper, etc.), virus protection, and general office automation.

WHAT YOU’LL NEED TO SUCCEED

Bring your expertise and drive for innovation to GDIT. The Network Control Specialist must have:

Education

• Bachelor’s degree in a relevant field from an accredited College/University is preferred.
• Alternative Path: If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.

Required Experience

• Minimum of 3-7 years of relevant experience

Security Clearance Level

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location

• On-site in Topeka, KS

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

The likely hourly rate for this position is between $50,150.00 - $67,850.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

Less than 10%

Telecommuting Options

Onsite

Work Location

USA KS Topeka

Total Rewards At GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees are told we value most.

Our Identify Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans