Network Technician 2: CMTS & GPON Specialist

Armstrong Utilities, Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

On-call rotation

Light travel

Job summary

Armstrong Utilities, Inc. is seeking an experienced Network Technician 2 to join its operations team. You will deploy, assemble, and activate CMTS systems and multi-vendor GPON platforms, using advanced debugging tools to diagnose issues and optimize performance.

You will collaborate with vendor engineers and TAC leaders to resolve escalations, develop tools for architecture improvements, and support network availability, including on-call rotations and light travel as needed.

Qualifications

• 5+ years of operational/technical experience.
• Associate's degree or equivalent.
• Strong troubleshooting and analytical skills.
• Experience with multi-vendor GPON and CMTS deployments.

Responsibilities

• Network Deployment & Upgrades: Implement, assemble, and activate full CMTS systems and Adtran multi-vendor GPON systems, executing planned designs, system upgrades, and maintenance work.
• Troubleshooting & Debugging: Run advanced debug and access tools to diagnose complex issues, resolving performance bottlenecks and software bugs efficiently.
• Vendor & Stakeholder Collaboration: Work closely with vendor engineers and TAC leaders to accelerate escalations, and articulate complex technical problems clearly to management, internal departments, and commercial customers.
• Analysis & Architecture: Develop analysis methods and tools to determine network augments and design architecture improvements.
• Operational Support: Maintain network availability through a flexible schedule, including a rotating weekly on-call schedule for after-hours high-level support; light travel.

Skills

DWDM transport

CMTS

GPON platforms

MPLS

IP networking

DOCSIS

OFDM

OFDMA

Troubleshooting

Analytical thinking

Education

Associate's Degree or technical education

Tools

Adtran equipment

Debugging tools

Job description

Armstrong Utilities, Inc. is seeking an experienced Network Technician 2 to join its operations team. You will deploy, assemble, and activate CMTS systems and multi-vendor GPON platforms, using advanced debugging tools to diagnose issues and optimize performance.

You will collaborate with vendor engineers and TAC leaders to resolve escalations, develop tools for architecture improvements, and support network availability, including on-call rotations and light travel as needed.