Network Technician

University of North Carolina at Wilmington; Wilmington, Northern (NC, KY); Hybrid; USD 67,000 - 75,000; Full time

Job summary

University of North Carolina Wilmington is seeking a Network Technician to support the campus network operations and assist in installing and upgrading network hardware and cabling. You’ll work with switches, routers, access points, and documentation to keep systems secure and reliable.

Responsibilities include maintaining configuration documentation, patching, and vulnerability remediation, with focus on availability, performance, and collaborative teamwork within IT Services.

Qualifications

• Associates degree in Electronics, Networking Technology or a closely related degree, or graduation from high school and two years of experience or an equivalent combination of education and experience
• Two years of experience in a network-related field.
• Hands-on experience installing, mounting, cabling, and maintaining inventory for network hardware, and documenting network configurations, diagrams, and baseline system settings
• Knowledge of network vulnerability remediation and basic security best practices (system logging, and monitoring)
• Basic understanding of or exposure to updating network switch firmware/operating systems; Cisco technologies.
• Ability to identify and recommend technical solutions that enhance network availability and performance
• Excellent interpersonal, written, and verbal communication skills

Responsibilities

• The Network Technician addresses customers’ needs and supports the day-to-day operation of the campus network.
• This position will assist in the setup and installation of network hardware and software such as switches, routers, and access points and will assist in upgrading existing network systems.
• This position will assist in the planning and maintenance of campus network cabling infrastructure and will have a direct hand in the installation of new network gear in construction projects.
• This position will also assist in resolving routine network problems and maintaining the documentation and inventory of the campus networks.
• Other duties include: ensuring current configuration documentation exists for all critical systems; assisting in patching and vulnerability remediation of network systems according to standards

Skills

Interpersonal communication

Written communication

Verbal communication

Teamwork

Education

Associates degree in Electronics, Networking Technology or related

Tools

Cisco technologies

Network hardware installation

VLANs/IP addressing

Job description

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you’ll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Recruitment Range

Recruitment Range $67,000 - $75,176

Recruitment Range Details

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate’s education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Vacancy Number

Vacancy Number S02923

Competency Level

Advanced

Home Department

Home Department Network & Communications - 55130

Primary Purpose of Organizational Unit

The Department of Network Communications is part of the Information Technology Services Department at the University of North Carolina Wilmington. The Department of Network Communications is responsible for the campus wide enterprise communications systems including the wired and wireless networks, communications servers and the voice network, the campus copper and fiber infrastructure and cable television services. Network Communications also assists in developing, designing and engineering long-range infrastructure plans for the University to support the campus community in its goals and objectives.

College

College Chief Information Officer - 550 College

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Location of Workplace Main UNCW Campus

Brief Summary of Work for this Position

The Network Technician addresses customers’ needs and supports the day-to-day operation of the campus network. This position will assist in the setup and installation of network hardware and software such as switches, routers, and access points and will assist in upgrading existing network systems. This position will assist in the planning and maintenance of campus network cabling infrastructure and will have a direct hand in the installation of new network gear in construction projects. This position will also assist in resolving routine network problems and maintaining the documentation and inventory of the campus networks.

Other duties include:

• Responsibility for ensuring current configuration documentation (e.g., baseline, backup, etc.) exists for all critical systems.
• Assisting the Network team in the patching and vulnerability remediation of network systems in a timely manner and according to documented standards and best practices.

Minimum Education and Experience Requirements

Associates degree in Electronics, Networking Technology or a closely related degree, or graduation from high school and two years of experience or an equivalent combination of education and experience

Preferred education, professional skills and experience

• Two years of experience in a network-related field.
• Fundamental understanding of LAN architecture and experience troubleshooting physical, data link, and network-layer issues, including cable testing, patch panel termination, VLANs, port configuration, IP addressing, etc.
• Hands‑on experience installing, mounting, cabling, and maintaining inventory for network hardware, and documenting network configurations, diagrams, and baseline system settings.
• Knowledge of network vulnerability remediation and basic security best practices (system logging, and monitoring).
• Basic understanding of or exposure to updating network switch firmware/operating systems; Cisco technologies.
• Ability to identify and recommend technical solutions that enhance network availability and performance.
• Ability to handle multiple tasks or small projects concurrently in a dynamic environment.
• Excellent interpersonal, written, and verbal communication skills.

Required Certifications or licensure

N/A

FTE

FTE 1.0 FTE (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday

Type of Position

Permanent

Position Number

1247

Job Posting Date

09/17/2026

Posting Close Date

10/04/2026

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.