Network Technician

Greece Central School District; North Greece (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Greece Central School District is hiring a Network Technician located in North Greece, NY. The role involves installation, maintenance, and troubleshooting of computers and networks across the district. Candidates should possess an Associate's degree in IT or equivalent experience, along with strong customer service skills. The position offers a salary starting at $50,000, with a standard work year of 12 months. Additional requirements include fingerprint clearance through NYSED.

Qualifications

• Graduation from high school or equivalent diploma.
• Two years of experience in network operation, installation, or maintenance.
• Completion of training courses in computer operations.

Responsibilities

• Configure desktops and laptops, and set up network connectivity.
• Troubleshoot computer hardware and software throughout the district.
• Document tickets and update the asset inventory timely.

Skills

Proficiency in imaging and configuring various OS environments

Ability to perform minor repairs on desktops and laptops

Experience using asset tracking software

High standards for customer service

Commitment to continuous learning

Education

Associate's degree in information technology related field

Job description

Salary

$50,000 Minimum

Bargaining Unit

GUSS Contract

Report Times

8:00 AM - 4:30 PM

Daily Hours

8.5 (7.5 Paid)

Work Year

12 months

Supervisor

Director of Information Technology

Civil Service Title

Network Technician

Minimum Requirements

• Graduation from high school or possession of an equivalency diploma, plus EITHER:
• Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology related field; OR,
• Two (2) years of paid full-time or part‑time equivalent experience in the operation, installation, or maintenance/repair of a computer network server or network operating system; OR,
• Successful completion of a recognized course in computer operations and repair such as training courses offered by the military, computer hardware vendors or consultants or any other training course providing "hands on" computer operation experience, plus one (1) year paid full‑time or part‑time equivalent experience as described in (B), OR;
• Any equivalent combination of training and experience as defined by the limits of (A), (B), or (C) above.

Desired Qualifications

• Operating Systems & Software: proficiency in imaging and configuring various OS environments (Windows, ChromeOS); familiarity with BIOS settings and configuration tools is essential.
• Hardware Maintenance: ability to perform "bench tech" tasks and minor repairs on desktops, laptops (including Chromebooks and Windows devices), and peripherals such as printers or docking stations.
• Inventory Management: experience using asset tracking software and ticket‑based support systems.
• Customer Service: high standards for courtesy, professional appearance, and timely communication with district staff.
• Adaptability: commitment to continuous learning to keep up with evolving district technologies.

Position Summary/Responsibilities

• Use configuration tools and knowledge of various operating systems and BIOS to image and configure desktops, laptops, and peripherals.
• Set up, maintain, and troubleshoot network connectivity, computer hardware, and software programs throughout the district, collaborating with network engineers or administrators as appropriate.
• Perform minor repairs on computer equipment including desktops, laptops, Chromebooks, Apple Devices, and computer peripherals.
• Stay current with knowledge and skills necessary to support current and future district computer systems.
• Respond to customers professionally within the Customer Service Standards of the department and district.
• Accurately document tickets and update the asset inventory system in a timely fashion.
• Organize and lead team members to meet computer‑related needs of assigned locations.
• Work with building and district administration to plan and implement installation, redistribution, and removal of computer‑related equipment.
• Assist in the physical receiving, storage, and disposal of inventory; must be able to lift at least 50 pounds.
• Participate collaboratively in department and team meetings.
• Follow district and building established protocols (procurement, documentation, safety, etc.).
• Maintain daily contact with team and supervisor while in the field.

Additional Requirements

All new employees must be fingerprinted and cleared for employment through the NYSED before employment begins.

The Greece Central School District does not discriminate on the basis of sex, race, color, religion, national origin, political affiliation, sexual orientation, marital status, ancestry, age, disability, or any other status protected by law.