Network Technician

NetCarrier, Inc.; Lower Providence Township, Northern (PA, KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

NetCarrier, Inc. is seeking a Telecom Network Engineer to design, implement, and maintain robust telecom networks that support our voice and data services.

You will ensure high availability and optimal performance across customer and internal networks. The role requires a degree in telecommunications or related field (or 2+ years' experience), plus hands-on router/switch/firewall configuration skills with PFSense/Adtran/Cisco/Ubiquiti.

Qualifications

• Bachelor’s degree or 2+ years related telecom/network experience.
• Experience configuring routers, switches, and firewalls (PFSense/Adtran/Cisco/Ubiquiti).
• Strong troubleshooting, analytical, and documentation skills.

Responsibilities

• Design, implement, and maintain telecom network infrastructures supporting voice and data.
• Handle customer circuit ordering, follow-up and deployments.
• Triage Tier 3 escalations; interface with vendors for deployments.
• Monitor performance and resolve latency, throughput, and reliability issues; on-call escalations.

Skills

Router config

Switch config

Firewall config

Troubleshooting

Documentation

Communication

Education

Bachelor's degree in Telecommunications / Network Engineering

2+ years telecom or network engineering experience

Tools

PFSense

Adtran

Cisco

Ubiquiti

Nagios

Grafana

Unix/Linux basics

Job description

Location: Hybrid – NetCarrier HQ (Philadelphia area) & Remote

Department: Network Engineering

Reports To: Director of Technical Operations

About NetCarrier

NetCarrier is a national voice and internet provider with over 25 years of experience delivering high-quality communications solutions. We specialize in managed voice services, UCaaS, SIP, PRI, and fiber internet, serving SMB clients with scalable, voice-centric workflow automation platforms. Our mission is to simplify business communications through innovation, reliability, and hands-on support.

Position Summary

As a Telecom Network Engineer at NetCarrier, you will be responsible for designing, implementing, and maintaining robust telecom network infrastructures that support our voice and data services. You will play a critical role in ensuring seamless connectivity, high availability, and optimal performance across our customer and internal networks.

Key Responsibilities

• Network Implementation
  • Customer Circuit ordering and follow-up
  • Configuration and Support for customer network deployments
• Operations & Support
  • Handle Tier 3 escalations for data-related issues and customer network configurations.
  • Interface with third-party vendors for customer deployments
  • Monitor network performance and troubleshoot latency, throughput, and reliability issues.
  • On Call Escalations

Required Qualifications

• Bachelor’s degree in Telecommunications, Network Engineering, or related field. or 2+ years of experience in telecom or network engineering.
• Experience in configuring routers, switches, and firewalls. PFSense / Adtran / Cisco / Ubiquiti
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation abilities.

Preferred Certifications and Experience

• Cisco Certified Network Associate (CCNA)
• CompTIA Network+
• Experience with Network monitoring software. Nagios, Grafana, etc.
• Basic Unix/Linux knowledge. Manipulating Files, Updating Packages, etc.

Why Join NetCarrier?

• Be part of a fast-growing, privately held company with a hands-on leadership team.
• Work on cutting-edge telecom and AI-integrated voice platforms.
• Enjoy flexible work arrangements and a collaborative culture.
• Make a direct impact on SMB clients’ communication workflows.