Network Tech

Community Health Systems, Inc.; Powell (TN); On-site; USD 28,000 - 41,000; Part time

Job summary

Community Health Systems, Inc. is seeking a part-time Network Technician in Powell, TN. The role involves maintaining network infrastructure, diagnosing hardware and software problems, and supporting user accounts and access controls.

It covers virtual desktops and server environments, with after-hours on-call support as needed. Applicants should have an Associate Degree in IT/CS or related field and networking certifications such as CCNA or similar.

Qualifications

• Associate degree required or equivalent experience in information technology.
• Certifications such as CCNA or similar networking credentials preferred.
• 2–4 years of experience with PC hardware is preferred.

Responsibilities

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals.
• Supports and manages user accounts, including rights, security, and system groups.
• Diagnoses and resolves issues related to virtual desktops, and network and server environments.
• Configures and maintains network hardware including routers, switches, firewalls, and wireless access points.
• Monitors network performance and troubleshoots issues to ensure uptime.
• Provides on-call and after-hours support and maintains documentation of work orders.

Skills

Networking concepts

Troubleshooting

Security fundamentals

Windows/Linux knowledge

Account management

Documentation

Education

Associate Degree in IT/CS or related

CCNA

MCDST

Tools

Cisco IOS

Windows Server

Linux

Virtualization

Job description

Job Summary

The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.

This position is a part-time work schedule.

Essential Functions

• Manages and configures network systems to meet the organization’s needs.
• Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points.
• Performs routine maintenance on network devices and ensures proper function.
• Monitors network performance, troubleshoots and diagnosis issues.
• Implements and monitors security measures to ensure security of the network.
• Provides support for hardware and software, installing, updating, troubleshooting network equipment.
• Assists customers providing instruction on proper use of equipment.
• Manages and prioritizes work orders, maintaining documentation and resolves issues timely.
• Assists with setup and maintenance of user accounts, permissions and access controls.
• Provides on-call and after hours support.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Information Technology, Computer Science, or a related field required
• Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred
• 2-4 years of experience with PC and hardware preferred

Knowledge, Skills and Abilities

• Ability to understand and explain complex technical information.
• Ability to troubleshoot customer issues.
• Verbal and written communication skills.
• Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms.
• Ability to implement and troubleshoot network infrastructure devices.
• Knowledge and understanding of security risk management, IT security, and infrastructure.
• Ability to cater to the needs of multiple stakeholders.
• Troubleshooting skills of network functions such as security, servers, and routing.
• Knowledge of electronics, computing systems, and software development.
• Ability to work with a cross functional team.
• Knowledge of various operating systems and platforms.

Licenses and Certifications

• CCNA - Cisco Certified Network Technician preferred or
• MCDST - Microsoft Certified Desktop Support Technician preferred