Network & Systems Engineer - Public Sector (On-Call)

City of Ferris; Ferris (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

The City of Ferris seeks a Network & Systems Engineer to maintain the reliability, security, and performance of its network, servers, and cloud services. You will monitor systems, patch, investigate alerts, and respond to outages while collaborating with departments, vendors, and service providers.

Under supervision of IT leadership, you will design, implement, and document changes, protect critical operations, and provide technical support for city staff and external users, ensuring a secure

Qualifications

• Associate’s or Bachelor’s Degree in IT or related field is required.
• Two years in technology support services or network administration.
• Industry certifications or equivalent experience accepted.

Responsibilities

• Operate and manage IT systems and resources with a security-first approach.
• Provide customer service focused technical support and issue resolution.
• Monitor network/system availability, performance, and security, and respond to outages.
• Plan, test, deploy, and document OS, firmware, app, and network updates.
• Identify and remediate vulnerabilities in coordination with leadership and vendors.
• Administer and troubleshoot network and systems infrastructure including security controls.

Skills

Network troubleshooting

Customer service

Security governance

Education

Associate’s or Bachelor's Degree in IT or related field

Tools

Switches

Firewalls

VPNs

Servers

Virtualization

Identity services

Storage

VoIP

Cloud platforms

Job description

The City of Ferris seeks a Network & Systems Engineer to maintain the reliability, security, and performance of its network, servers, and cloud services. You will monitor systems, patch, investigate alerts, and respond to outages while collaborating with departments, vendors, and service providers.

Under supervision of IT leadership, you will design, implement, and document changes, protect critical operations, and provide technical support for city staff and external users, ensuring a secure